I am a seasoned professional with 10+ years of technical operations and IT management experience across multiple sectors. Recognized for demonstrating a natural aptitude for network administration, as well as for leading comprehensive staff training initiatives, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include scrum and agile methodologies, vendor relations, and IT project management. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, troubleshooting skills, as well as technical acumen, systems analysis, data management and resource management to support efficiency and maximum returns. Currently, I am an IT Specialist with Mustad USA. Under my leadership, I oversee all IT operations for the Mustad USA branch including serving as a helpdesk for all internal staff as well as spearheading IT development projects. In addition, I liaise with senior leadership and vendors to effectively implement system, hardware, and software upgrades while containing costs.Colleagues describe me as a progressive, driven, down-to-earth, technical and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.