Prin Tangsuksant Email & Phone Number

Ontario, Canada

• Support the core IDS Production Application (monitor the error, problem determination, finding solution.)• System Analysis (Analyze how to improve system performance to reduce number of errors.)• IDS Application Database Maintenance (Maintain participant facility addresses, mapping rules, clean up database (DB2).)• Reporting (Perform daily, monthly and ad-hoc reporting)• Manage outsource support team and take care of problem from customers.• Define and document mapping specifications through analysis of specifications and sample data provided by participants.• Provide support to development team when they need.

North York, Ontario

• Provided first level support for product(s) of expertise – software applications and hardware.• Verified the severity of a problem and escalated to a higher level if required.• Logged all incidents.Support: AGF Trust, Domino’s Pizza, Citi Group, ESI, Net Physics, FirstOnSite, Juniper.net, Celero Solution, etc.

“E-Office System” Project for The Excise Department of Thailand (500 JSP, 113 tables) – 4000 usersDuration: 4 months, Team size: 4 Programmers, 1 Project Manager

Developed E-Marketing Web Application for MindFire, Inc. (www.mindfireinc.com) Irvine, CA, USADeveloped B2B web-based product Virtual Enterprise Application Suite

Post-Graduate Diploma, Oracle E-Commerce & Internet Development

Java, J2EE, Servlets, JDBC, JSP, JavaScript, ASP .NET, Oracle10g (SQL, PL/SQL, DBA), D/X/HTML, CSS, Unix

M.Sc., Information Science

B.Sc., Applied Statistics

Activities and Societies: Christian group, University Badminton Team, University Softball Team, Department Basketball Team King Mongkut's.