Using the Tom Ticket request registration system.General program installation and support.Support for print queues on Windows servers.Software installation and support for clinical devices, call panels, radios, among others.Office 365 administration.Installation and support in clinic software (Clinux)(Feegow)Support and maintenance of workstations, cell phones, notebooks, servers.

Working at the client Hospital Universitário Pedro Ernesto:Use of the GLPI claim registration system.General program installation and support.Support for print queues on Windows servers.Installation and support of the Soul MV program used by everyone at the Hospital.Structured cabling.Support and maintenance of workstations, notebooks, servers.

Serving clients from various fields (example: NOVOTNY ADVOGADOS, TOCANTINS ADVOGADOS, GOUVÊA VIEIRA ADVOGADOS, ALFA ASSESSORIA, NMK ADVOGADOS, SETE BRASIL, CP4 CURSOS ABROAD, CLÍNICA PAULA BELLOTTI, SPACE IMAGING, FUX ADVOGADOS, HUGO SILVA E MALDONADO, GEHR INTERNATIONAL, MURTA GOYANES, ABEAM, among others):Use of the TECH GOLD claim registration system.Registration of requests via phone, email and WhatsApp.Making remote access using access tools (LogMeIn, AnyDesk, TeamViewer and Google Desktop).Installation and support of various software.Issuance and configuration of digital certificates.Print queues on Windows servers.Creating and managing user and group accounts in Active Directory.Creating and managing email accounts and groups.Creation and support of access permissions on network folders.Configuring print drivers.Restoring and backing up files using the SuggarSync program.Maintenance and configuration on servers with creation of GPO, scripts, VMware, Vsphere.Network monitoring via Zabbix.Equipment inventory using Belarc Advisor program.Quotation of parts and destops and notebooks.Email backup.

Acting for the client ICATU Seguros:Use of the VENCO TOOL (WEB) request registration system.Forwarding requests to the teams responsible for service according to the scope of the request.Support for print queues on Windows servers.Installation and general configuration of the software.VPN configuration, Check Point, CyberArk, among others.Support for internal programs (Internal Programs ICATU SEGUROS)Microsoft Outlook email setup and support on desktop or personal smartphone.Face-to-face assistance when needed.

Acting for the client BNDES (National Development Bank):Use of the Remedy AR System (WEB) request registration system.Forwarding requests to the teams responsible for service according to the scope of the request.Support with printing.Installation and general configuration of the software.Support in internal programs: (Rundeck, Government Software, SGU, Federal Revenue programs, CAIXA bank programs and financial systems). IBM Lotus Notes email client setup and supportCreating requisitions in SAP via GRC

Acting for the client ANCINE (Agência Nacional do Cinema):Use of the cycle request registration system. Forwarding requests to those responsible for fulfilling agreements with the scope of the request.Configuring print queues on Windows servers.Managing User and Group Accounts in Active DirectorySupport in internal programs (SIGA, ASI, SEI, SIASG, SCDP, SIAFI, among others).Support for access permissions on folders.Configuring print drivers.Installation and configuration of software in general.Microsoft Outlook email setup and support, via desktop or personal smartphone.

Issuance and configuration of digital certificates.Installation and configuration of printers and their print drivers.Installation and configuration of software in general.Management of user and group accounts in Active Directory.Support for built-in programs (ASI, Go-Global, Apollo, E-Proc, W-Emul, DJE, Digital Pouch and more)Remote support via TeamViewer software

Assembly of microcomputers, servers and CISCO switch.Follow-up of sector calls.Network link monitoring and analysisNetwork spreadsheet control.Creation of network users, creation of emails, among others.