Priscila Castro

Priscila Castro Email and Phone Number

Customer service representative at Alcoa @ Alcoa
pittsburgh, pennsylvania, united states
Priscila Castro's Location
Poços de Caldas, Minas Gerais, Brazil, Brazil
About Priscila Castro

Graduated in business administration, post graduated in finance and controllership, strong expertise in comercial, customer satisfaction, aluminum powder export and Primary Aluminun back office sales, responsible for the key customers attendence of Alcoa Brazil. Developing skills in people management, always avalilable to learn, hands on, problem solving, easy going work relationship, diversity and inclusion fan. #mommy #filhosnocurriculo

Priscila Castro's Current Company Details
Alcoa

Alcoa

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Customer service representative at Alcoa
pittsburgh, pennsylvania, united states
Website:
alcoa.com
Employees:
13037
Priscila Castro Work Experience Details
  • Alcoa
    Customer Service Coordinator
    Alcoa Sep 2021 - Present
    Poços De Caldas, Minas Gerais, Brazil
  • Alcoa
    Csr - Customer Sales Representative
    Alcoa Aug 2013 - Sep 2021
    Poços De Caldas, Minas Gerais, Brazil
    1- Responsible for the metal trading flow (Buy/resell), being responsible for operationalize all the purchase orders on the EBS system and taking care of ~ 5000 MT billets and P1020 sales.2- Operational logistical support, working with the CSR sales team in aligning the processes and solving problems with the logistics providers.3- Performed commercial internal controls to ensure all evidences available as required in key controls and SOX requirements. 4- Responsible for ASAT process keeping all tests performed according to the schedule analyzing the environment, establishing an effective risk matrix and key controls to ensure all risks and environment under control for Casting Business Units.5- Sales activities management: planning, coordination, and operationalization of domestic and international sales of aluminum powder and metal.6- Direct contact with internal and external customers of Alcoa in order to meet Alcoa´s as well as our client´s needs.7- Coordination of export sales procedures to Japan, the United States and Latin America. 8- Coordination of tolling processes ensuring the alignment among commercial area, customers, taxand controllership in order to validate the third party´s material in Alcoa's possession. 9- Automatization and simplification of the tolling process immensely improving its productivity, making data more reliable.10- Interaction with various areas of the company as credit, integrate receiving, shipping, tax, front commercial, setup, IT, production, controllership and COMEX
  • Alcoa
    Administrative Assistant
    Alcoa Jul 2011 - Aug 2013
    1- Elaboration and maintenance of inventory control for Alcoa Poços warehouse, procurement planning reports, supply chain raw materials, ABC curves and cyclical inventory.2- Responsible for analyzing the need supply, issue and follow-up purchase orders for stock items (domestic and imported spares parts, raw materials).3- Support for the area of materials engineering where I developed activities such as changes in inventory parameters (NCM, changes of minimum and maximum, safety stock among others) of warehouse items and creation of new items. 4- Warehouse Flow: Issuance of warehouse requisitions and returns of items to stock, tracking of cyclical inventory and stock out.
  • Dunkin Donuts
    Cashier
    Dunkin Donuts Dec 2010 - Mar 2011
    North Conway Nh
    Work&Travel Program
  • Alcoa
    Estagiária De Aquisição E Logística
    Alcoa Aug 2008 - Aug 2010
    Acompanhamento do Fluxo de Almoxarifado (requisições e Devoluções) Engenharia de materiais (Alteração de parâmetros de estoque).

Priscila Castro Skills

Microsoft Office Purchasing 5s Oracle Reports Indicators Stocks Purchase Orders Discipline Leadership Development Microsoft Excel Teamwork

Priscila Castro Education Details

Frequently Asked Questions about Priscila Castro

What company does Priscila Castro work for?

Priscila Castro works for Alcoa

What is Priscila Castro's role at the current company?

Priscila Castro's current role is Customer service representative at Alcoa.

What schools did Priscila Castro attend?

Priscila Castro attended Instituto Nacional De Pós Graduação - Inpg, Pontifícia Universidade Católica De Minas Gerais.

What skills is Priscila Castro known for?

Priscila Castro has skills like Microsoft Office, Purchasing, 5s, Oracle Reports, Indicators, Stocks, Purchase Orders, Discipline, Leadership Development, Microsoft Excel, Teamwork.

Who are Priscila Castro's colleagues?

Priscila Castro's colleagues are Richard Watson, Maxime Montplaisir, Ramon Tavares, Adam Stickman, Brodie Lynne, Anthony Ryan, Ron Cardona.

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