Team Management and restructuring of the Product area (Service Design, UX UI, and Product Manager), defining processes to boost productivity and achieving greater control of the Product life cycle.Process automation with productivity tools like Google Workspace, Slack, and Jira.Responsible for the backlog as PM to medical data squad, participating in the tactical and operational activities of the area.Discovery | Roadmap | Strategy | OKR | ProductOps | ResearchOps |… Show more Team Management and restructuring of the Product area (Service Design, UX UI, and Product Manager), defining processes to boost productivity and achieving greater control of the Product life cycle.Process automation with productivity tools like Google Workspace, Slack, and Jira.Responsible for the backlog as PM to medical data squad, participating in the tactical and operational activities of the area.Discovery | Roadmap | Strategy | OKR | ProductOps | ResearchOps | DesignOps | Agile | Lean | Management 3.0PDI | Feedback | Team Building | Mentorship | Recruitment | Budget Managementhttps://laura-br.com/quem-somos/#historia Show less

Building an american bank to brazilians and a rewards store.Checking Account | Payment Methods | Digital Wallet | Exchange | Rewards Program | TreasuryDiscovery | Inception | Strategy | Lauch | Product Life Cycle | Marketing Strategyhttps://avenue.us/banking

Banking | Intraday Risk Evaluation | Portfolio Management for Treasury Products

Leader of Attractiveness and Strategic Planning https://www.youtube.com/watch?v=6LIhewVvFpYTECH PWR is the gender equality group of Itaú Unibanco Technology.2019As a leader, I helped the group to become an institutional group, creating opportunities for debate between executives and analysts.2020Work with HR and executive sponsors to increase the number of women technicians hired.+6k impacted people+29 live streaming with special guests (D&I… Show more Leader of Attractiveness and Strategic Planning https://www.youtube.com/watch?v=6LIhewVvFpYTECH PWR is the gender equality group of Itaú Unibanco Technology.2019As a leader, I helped the group to become an institutional group, creating opportunities for debate between executives and analysts.2020Work with HR and executive sponsors to increase the number of women technicians hired.+6k impacted people+29 live streaming with special guests (D&I partner groups, technical experts, M. Doctor, managers, CTO, VP, CIO, Luiza Trajano, Microsoft, B3, Cubo, ZUP, Nielsen) Show less

Squad Team Lead and Scrum Master.Modernization Squad for Treasury Products on SuperApp, bankline and Íon App (https://www.ion.itau/)

Digital transformation specialist to operations and field services at Itaú BBA Treasury | Microsoft 365 Suite

ALM & DevOps team- Working with Microsoft Premier customers to landing ALM (Application Lifecycle Management) process and DevOps culture based on Microsoft's software development tools for native or open source software technologies.- Azure DevOps, GitHub, Team Foundation Server and Agile Practices.

Modern Service Management is a continually evolving set of patterns and practices based on Agile and DevOps practices, leveraging private and public cloud capabilities.- Delivery of IT Service Management services focused on empowering customers in their journey to the cloud.- Designing and implementing best practices, seeking to support customers to improve their services and extract better results from Microsoft products.

- Creation of the process office in the supply chain area and digital tv technology.- Methodology definition and strategy of process office.

- Analyzing, controlling, monitoring and recovering incidents generated by NET. UNO Project of Billing, Co-billing and Charging.- Defining plans and process for improving results and decreasing incidents generated by vendors- Dashboard Creation, SLA management, KPI and executives report.- Continuous Improvement

As responsible for the test and validation processes, I was Microsoft Success Case as the first project in Latin America to use Microsoft Azure for large-scale load testing and I was invited to share my knowledge with large Microsoft customers ✌🏼- Member of the Change Advisory Board.- Training business users.- Responsible for drafting official documents to impress on Diário Oficial.- Define, model and implement the process of test and validation in the areas of development,… Show more As responsible for the test and validation processes, I was Microsoft Success Case as the first project in Latin America to use Microsoft Azure for large-scale load testing and I was invited to share my knowledge with large Microsoft customers ✌🏼- Member of the Change Advisory Board.- Training business users.- Responsible for drafting official documents to impress on Diário Oficial.- Define, model and implement the process of test and validation in the areas of development, software house and infrastructure at Secretaria da Fazenda, applying MS ALM, ITIL and CobiT practices.- Managing load test and disaster-recovery projects in fiscal systems like Nota Fiscal Paulista, @SAT, IPVA and Cartórios.- Administer TFS and MS Azure. Show less

- Implementation of Knowledge Management process, according of ITIL.- Definition and monitoring indicators of Knowledge Management process- Ensuring the appropriate dissemination of knowledge within the department of IT, reducing gaps in services offered to users, and ensuring greater alignment with the organization's strategy.- Providing training and workshops.

https://www.folhadepagamento.sp.gov.br- Review of requirements document and business rules.- Writing use cases and testSeleniumIDE

- Scrum team member planning tests, preparing test cases/use cases, reviewing and development tests, reviewing requirements document.- Responsible for internal process of test automation and audition projects based on CMMI; main activities developed on TFS MTM and management on JIRA platform.