Priscila De Souza Pinheiro Contieri Email & Phone Number

Ireland

County Dublin, Ireland

- Working with an online tool and validate the accuracy of data displaying on certain websites;- Making decisions as to what course of action needs to be taken to ensure correct information is displayed;- Making outbound phone contact with clients when necessary in a courteous, professional and efficient manner;- Processing and raising required requests/transactions and make sound decisions related to customer requirements;- Following all compliance and security measures relating to client data;- Taking action on process transactions and handle the same with proper research;- Determined with the company process quality metrics and strive to exceed the monthly/annual quality & productivity targets;

Brazil

Ambi Brasil (CF Group - Castelhano & Ferreira | Portugal)Manufacture and Acoustics Materials Sales- Provided customer service and technical support for builders, architects, engineers and acoustic consultants;- Liaise with customers from Brazil, Bolivia and Argentina;- Sales of acoustic coatings and partitions;- Monitoring the manufacture and assembly of the panels and partitions;- Architectural drawings reading, quantitative surveys, prices composition and assembly of quotations;- Preparing quotations based on customer requirements, negotiation and assembly orders in a target driven environment;- Using and updating of CRM system (Agendor);- Business travel to participate in important meetings with clients (private and governmental);- Prototypes and samples development, new solutions for special projects (manufacture and assembly);- Provided QA for exciting new projects;- Executive projects development using AutoCAD 2D;- Researching potential new clients;

Brazil

- Interior projects development (residential and commercial) using AutoCAD 2D and SketchUp 3D;- Preparing quotations based on customer requirements, negotiation and assembly of orders;- Provided technical support to the sales team;- Taking site measurements to the project development;- Furniture sales;- Customer service by email, phone and in-store;- Monitoring the furniture manufacture and assembly;- Contact the customer to fill out the after-sales form;

Brazil

- Architectural projects development using AutoCAD 2D, SketchUp 3D and Revit BIM;- Projects approval at city hall;- Construction supervisor assistant;- Development of quantitative survey and construction schedule on Excel spreadsheet;- Asking quotations to construction materials and labour;- Taking completed works measurement to the as-built project;- Preparing all the documents to the city hall, bank, real estate, condominium and after to the new owners;Achievements: Promoted from Architectural Trainee to Architect after 2 years working at the company.

Brazil

- Documents organization, issuance of invoices and general financial control;- Workers admission and dismissal process, workday control and holidays process;- Plotting projects and forwarding them to the quotations sector;- Furniture sales and assembly of orders;- Customer service by email, phone and in-store;