I am a enthusiastic, polite, friendly and highly capable receptionist, with a passion for delivering excellent administrative support. I am qualified in English and Mathematics and hold excellent and executive communication and listening skills, that allow me to communicate successfully with all clientele face to face and over the phone. In my previous roles I was responsible for answering the telephone, typing data, responding to emails, greeting customers and providing a range of administrative support. I am a great people person, therefore providing excellent customer service comes naturally. I have a working knowledge of Microsoft Office and other administrative tools. I am someone who believes in attention to detail, time management and organisation. I take pride into my work and makes sure to always be punctual, and prioritise my tasks by listing what needs to be complete from greatest to lowest. This improves my workflow and ensures that tasks are completed to the highest possible standard whilst also maintaining a healthy work life balance. I have a calm and patient character, meaning that i am able to work well under pressure and focus on tasks that are assigned to me. Although i am experienced working in a team i always build a great work ethic with my colleagues by supporting and motivating them, however i can also work well independently. As a approachable, eager, self motivated individual, combines with my experience and expertise that is additionally willing to take on new challenges and further responsibilities.
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Dental ReceptionistWilliam Place Dental Aesthetics Dec 2023 - Jan 2024• Ensure the appointment system is run efficiently, monitor the flow of patients to and from treatment rooms, managing queues through telephone and face to face interaction.• Keep reception areas clean and tidy.• Maintain a supply of relevant stationery to keep reception stocked.• Receive, collate, process and distribute all incoming mail.
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Trade AdvisorJet2.Com And Jet2Holidays Feb 2022 - Apr 2023• Supporting trade partners with all queries pre booking and pre travel.• Delivering VIP customer service on a high volume of trade/travel agent queries.• Assisting trade partners to make new sales, amend bookings, process cancellations and maximising all sales and revenue opportunities.• Work with trade partners to fully understand their needs and ensure we find the perfect solution for the customer, whilst demonstrating a positive attitude and building strong relationships. -
Uk Sales AdvisorVodafone Nov 2021 - Jan 2022• Taking calls from Vodafone customers.• Identifiying sales opportunities, retaining customer's and upselling Vodafone's additional services and product's.• Solving problems, going the extra mile to provide fantastic customer service.• Working towards monthly targets• Processing orders and updating customer account's with relevant detail in an accurate and timely manner. -
Customer Service RepresentativeCoral Mar 2020 - Jan 2022United Kingdom• Welcoming customers.• Explaining odds and different ways of betting.• Using computerised system's to take bets and pay out winnings.• Making sure that all digital display systems are working and shop is tidy.• Reporting and investigating suspicious/ fraudulent betting patterns and crime to the shop manager. -
Seasonal WorkerTiffany & Co. Nov 2019 - Dec 2019United Kingdom• Certify that goods are dispatched on time and products are handled well.• Using handheld scanners to receive items onto system.• Packing to set targets per hour.• Ensuring high quality merchandise is not damaged in any way, and taking steps to return products. -
Passenger Service AgentSky Handling Partner May 2019 - Oct 2019United Kingdom• Checking passengers in using the Amadeus Altea system and Altea's fly departure control system to board passengers.• Helping with arrivals following the airports safety and security procedures, alongside airline procedures. • Offloading passengers.• providing exceptional customer service skills. -
Customer Service RepresentativeAelia Duty Free Aug 2018 - Apr 2019United Kingdom• Based on shop floor guiding customers with queries they had.• Maintained friendly and professional interactions at all times.• Provided elevated customer service experience to generate loyal clientele.• Applied excellent customer service and administrative tasks to resolve customer issues quickly and efficiently.
Priscilla Braga Education Details
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St Angela’S Ursuline SchoolGsce
Frequently Asked Questions about Priscilla Braga
What is Priscilla Braga's role at the current company?
Priscilla Braga's current role is Dental receptionist.
What schools did Priscilla Braga attend?
Priscilla Braga attended St Angela’s Ursuline School.
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