Priscilla Dioquino Email & Phone Number

San Diego, California, United States

*Answers hotline callers with questions about recycling and hazardous waste, providing locations to donate, recycle, or dispose of unwanted items to divert waste from landfills.*Researches and updates on-line county-wide database WasteFreeSD.org with repair, donation, recycling, and disposal centers.*Writes monthly and quarterly reports with WasteFreeSD calls and web hit statistics, using Microsoft Excel data analysis.*Assists callers with storm water complaints about pollution and… Show more *Answers hotline callers with questions about recycling and hazardous waste, providing locations to donate, recycle, or dispose of unwanted items to divert waste from landfills.*Researches and updates on-line county-wide database WasteFreeSD.org with repair, donation, recycling, and disposal centers.*Writes monthly and quarterly reports with WasteFreeSD calls and web hit statistics, using Microsoft Excel data analysis.*Assists callers with storm water complaints about pollution and water waste that affects county watersheds.*Trains and schedules staff for answering hotline calls and updating the WasteFreeSD.org database.*Performs organics and recycling waiver assessments at businesses, ensuring compliance with state regulations.*Plans Oil Filter Exchange Events that encourage the public to recycle used oil filters.*Visits used oil recycling centers to survey their participation in the CalRecycle program.*Assists with other programs such as outreach booths and countywide cleanups. Show less

IA (Information Assurance) engineering group

*Designed, tested, and documented mail gateway solutions for NMCI: Ironport, Sendmail, and Symantec Mail Security, successfully blocking and/or quarantining bad mail.*Collaborated with IT personnel of different disciplines, such as network and monitoring engineers, for input into mail gateway solution.*Engineered and tested software updates and configuration changes in lab as needed to provide continuing compliance and improvement to the NMCI environment.*Evaluated competing mail… Show more *Designed, tested, and documented mail gateway solutions for NMCI: Ironport, Sendmail, and Symantec Mail Security, successfully blocking and/or quarantining bad mail.*Collaborated with IT personnel of different disciplines, such as network and monitoring engineers, for input into mail gateway solution.*Engineered and tested software updates and configuration changes in lab as needed to provide continuing compliance and improvement to the NMCI environment.*Evaluated competing mail gateway solutions and provided report on evaluation.*Provided on-site and remote support to quality assurance team and operations personnel. Show less

*Implemented and troubleshot mail gateway systems, supporting network and DNS on the NMCI, a network with 350,000 client users.*Earned role in Messaging team as the subject matter expert in Ironport, Sendmail, and White Pages.*Designed and implemented configuration of Sendmail for Application Hosting Facility project; to provide support after successful deployment.*Ran and maintained perl and shell scripts that performed weekly updates of White Pages, an LDAP directory service for… Show more *Implemented and troubleshot mail gateway systems, supporting network and DNS on the NMCI, a network with 350,000 client users.*Earned role in Messaging team as the subject matter expert in Ironport, Sendmail, and White Pages.*Designed and implemented configuration of Sendmail for Application Hosting Facility project; to provide support after successful deployment.*Ran and maintained perl and shell scripts that performed weekly updates of White Pages, an LDAP directory service for the Navy and Marine Corps.*Interfaced with end-users on issues related to mail relays or white pages, either to address a Remedy support ticket or White Pages feedback email.*Documented basic Sendmail troubleshooting guidelines for other messaging personnel, and wrote perl scripts to aid shift workers in adding subject line and attachment blocks to Sendmail systems. *Provided ongoing training of Ironport and Sendmail to other admins on messaging team.*Performed maintenance on Sun servers in role as Unix Systems Administrator. Worked on-call to service systems. Show less

*Set up and maintained Compaq Alpha Tru64 UNIX and Red Hat Linux servers and Windows 2000 and Linux PC clients on 25-user network.*Installed and configured network services: DNS, NIS, Samba, NFS, print services, Apache web server, FTP server.*Performed other UNIX systems administration tasks: adding users, dump backups and file restore, disk space planning.*Wrote shell scripts and C programs to perform system tasks.*Configured security software: tcp-wrappers, sudo, cops… Show more *Set up and maintained Compaq Alpha Tru64 UNIX and Red Hat Linux servers and Windows 2000 and Linux PC clients on 25-user network.*Installed and configured network services: DNS, NIS, Samba, NFS, print services, Apache web server, FTP server.*Performed other UNIX systems administration tasks: adding users, dump backups and file restore, disk space planning.*Wrote shell scripts and C programs to perform system tasks.*Configured security software: tcp-wrappers, sudo, cops, tripwire, wu-ftpd.*Provided support to end users. Show less

*Performed in-house Solaris system administration: OS installation, adding users, tape backups, troubleshooting network problems, installing third party software.*Set up and supported Sun hardware and Apunix software and hardware products.*Served as lead support person for Apunix Badgemaker software. *Trained clients and other Apunix support personnel in software usage and system configuration; performed all Y2K upgrades.*Troubleshot with customers, over the phone and on-site… Show more *Performed in-house Solaris system administration: OS installation, adding users, tape backups, troubleshooting network problems, installing third party software.*Set up and supported Sun hardware and Apunix software and hardware products.*Served as lead support person for Apunix Badgemaker software. *Trained clients and other Apunix support personnel in software usage and system configuration; performed all Y2K upgrades.*Troubleshot with customers, over the phone and on-site, their Apunix imaging and archiving software and hardware, including scanners, printers, tape drives, tape libraries, and OCR software.*Installed and administered Oracle and MySQL databases. Designed schemas and uploaded data to database for several Badgemaker and Kiosk projects.*Wrote C-shell scripts with sed and awk for tape backups and for data formatting to upload into databases.*Provided sales support at trade shows and customer demos. Show less