Priscilla Hamel Email and Phone Number

-Over 40 years in depth bakery experience, to include cake decorating, baking and some donut frying.-10 years In-store Bakery for Randall’s Supermarket-16 years Technical trainer- for Best Brands and Johnson Brothers Bakery Supply- Exclusively on HEB account-Managed vendor technical trainers-Assisted in their professional development-Developed and maintained training manuals for HEB cake decorators, bakers and donut fryers-Scheduled and directed techs during all HEB Grand Openings.-Assisted in annual food show- Strategic InitiativesManaged business relationships with existing brokers and out of state grocery chainsDeveloped and supplied strategic order guides and marketing material to existing and potential customersAssisted in planning, designing and producing product for food shows annually for existing grocery chains and distributorsI set up and attended IDDBA and IBIE trade shows-4 years Sales & Marketing for Kuddable Kakes @ Johnson Brothers Bakery Supply- 1 1/2 years Hill Country Bakery- Trained assembly line how to successfully produce fondant cakes- Demonstrated problem solving ability-8 1/2 years Bakery Operations Lead for General Mills on the Walmart account. Lead all vendor trainers.Responsibilities were:- Ability to work in Microsoft Office Suite & share-point• Keeper of Bake Manual, and other systems• Distribution of build sheets to vendor leads and vendor trainers• Provided operational support to Walmart driven initiatives • Problem solving (monitor WM tickets, Facebook, and techs in field)• Lead ongoing conference calls with Vendor Leads; clearly communicate all Walmart quarterly initiatives to vendor leads• Deployment of vendor bakery techs when requested and assisted creating tech selection for strategic initiatives Proficient with BatchGeo mapping program• National territory mapping: contributor for WM Tech placement across all geographies where Walmart is located• Walmart Holiday Show and YBM Walmart support & execution• Primary point for Walmart planning • Owner of weekly communication to vendor leads and vendor trainers• Training implementation and training preparation.• Escalation of issues to appropriate Walmart leaders• Management of special projects-Created and maintained daily reports using Microsoft• Collaboration with vendors leads and vendor supervisors to ensure communication and operation• Maintained General Mills Walmart Tech Folder on SharePoint site-Product knowledge -Project Management-Leadership-Excellent Customer Service-Team Building