Priscilla Harrell Email & Phone Number

United States

Collections of all account receivables, verification of all payments, invoices, control of receipts of cash, check, credit card payments. Maintain petty cash and Disbursement. Reconciliation of all accounts, PCARD, deposits, AR adjustments, Cash advancement, Same day checks. Order all supplies for all office and count inventory. Inventory of all caskets, urns, vaults and markers. Review time cards, administer payroll, process HR new hire paperwork, I-9, maintain vehicle records, funeral licenses, pull monthly reports, process expense reports, manage alarm systems, train associates of policies and procedures. Perform all administrative duties for funeral home, evaluate and manage employees.

Austin, Texas, United States

Responsible for supporting the Sales Counselor in the prospecting process, sales presentation and contract management in subdivision.

Package Car deals make appropriate copies of documents and send then to the correct financial institution. Keep all deals recorded on the deal tracking spreadsheet. Review documents from vehicle sales for compliance and completion Answer all finance phone calls in a professional manner and assist caller when possible or direct to the appropriate personnel. Use dealership programs to input customer/ vehicle information for each sale. Prepare daily reports for upper management Prepare and receive packages/envelopes and distribute appropriately, Cashier for service, parts and sales & receptionist for dealership

San Marcos, Texas, United States

Maintained control of cash and negotiable instruments, open & closed accounts, processed money orders, cashier checks, ordered checks, loan payments, set up and processed ACH, transfer monies, wire transfers, worked drive thru, deposits, withdrawals, scanned and processed checks, reconciled and balanced cash drawers, processed members payments.

Kyle, Texas, United States

Met with prospective wedding couples for meetings and site inspections. Determine and confirm availability of event space, lodging, and food and beverage needs. Offer and promoted additional venue products and services. Closed sales and all aspects of sales management. Wrote multi-layered contracts and agreements covering all aspects of a wedding/wedding weekend. Scheduling tour appointments for clients and confirming availability and bookings weddings. Prepared all necessary purchase order and/or miscellaneous slips to ensure proper billing and confirmed that the sales receipt reflects all contractual agreements. Follow standard billing procedures to ensure entire amount of sale is received by collecting payment in advance for the entire amount and collecting payment for any charge incurred on the day of the event by the end of the event, in conjunction with established billing policies and procedures. Daily handling of cash and cash-out procedures and daily ticketing of groups returns and adjustments. Emailed response and follow-up on leads.

Kyle, Texas, United States

Answered phones giving information to callers or redirecting calls as appropriate. Made travel arrangements & planned events for families. Completed management expense reports & responded to inquiries in writing and/or verbally. Pulled monthly reports from reporting site. Processed annual funeral home and cemetery license renewals. Scheduled call-in appointments for families. Reviewed and processed all required documentation and performed day to day administrative duties for funeral services/ burials and/or cremations in accordance with policies and procedures. Maintained office and facility supplies as well as fax machines, copiers and network printers. Assisted Partner/Manager with investigations, note taking and other documents. Administered HR processes including new hire paperwork, background checks. Entered contract details into Data Entry Systems and maintain other related documents. Worked with pre-need arrangements. Processed accounts payable and other accounting support transactions. Maintained processes to ensure compliance with policies and procedures including administration and audit. Trained others on policies, procedures and new company initiatives. Performed other duties as making Memorial Books, Memorial Bulletins, Prayer Cards, Temporary Markers, Monuments and Hairdressing.

Austin, Texas, United States

Withdrawals, transfers, loan payments, account updates, check orders, stop payments, statement printing, cross sell products/services, online and mobile banking support, verification of deposits, e-statements, web bill pay, synapsys referrals, faxes, processing mail. Also cross trained MSR responsibilities (member, debit and ATM cards, temporary checks, print loan documents, assist members with safe deposit boxes, and assist Spanish Speaking members.

Austin, Texas, United States

Sales Associate- greet and welcome customers, engage one-on-one assistance with customers and demonstrating products to meet their needs. Cashier/Cash Handling- ringing transactions with cash, credit/debit, checks, gift cards (including checking balances), promotion, and returns.Floor sets/Stocking- setting the floor and walls up with displays with Props and Fixtures.

Temple, Texas, United States

Quality Assurance Analyst- observed and scored specialist inbound and outbound calls. Provided constructive & and positive feedback to deliver a superior customer experience. Trained new hires in Quality Guidelines and also have experience in disputes, executive escalations, productivity reporting, and quality calibrations.Retention Sales Rep (Bilingual) - reducing bottom line churn by reselling company advantages and retaining customers.Customer Care Rep (Bilingual) - researched and resolved customers billing, rate plan changes, swapping equipment, troubleshooting phones, corrected customers billing and took billing payments. Customer Promotions Rep (Bilingual) - inbound and outbound calling to customers that were qualified for campaign promotions, analyzed rate plans and placed orders for equipment.