Priscilla Joy Email & Phone Number

Chennai, Tn, In

India

Managing L&D Operations: • Recognizing and meeting the needs of internal L&D customers in terms of learning. Handling end-to-end training calendars for service lines; driving nominations via internal communication, and interfaces with training delivery partners (internal and external) and other internal process stakeholders for Technical and Non-Technical Training• Examining and managing the quality of training delivery and relationships with training delivery partners. Organizing and functioning pre- and post-training impact assessments, as well as tracking progress toward business objectives• Developing dashboards and tracker sharing with the L&D leader and other stakeholders on a timely basis as needed. Transforming impact survey results into actionable items for training, content, and trainer continuous process enhancement• Liable for Data analytics for the impact of learning tools, learning certifications, and Return of Investment analysis of different progression training• Working extensively on LMS to be able to feed in training-related data, manage nominations, pull reports, and so on. Sustaining all relevant records for Auditing purposes

India

Training Coordination: • Managed Learning Services for Siemens India's Global Learning Campus. Beginning calendar year with a training need analysis, followed by a business requirement analysis and the implementation of an annual training calendar• Handled at least 25 online training per month. Conducted training for more than 1000 resources for the coming year • Collaborated closely with the Department Head, Program Managers, and Vendors to carry out training and collect feedback for each program, and recommended alterations to the vendor if necessary• Updated and managed content on the Learning Management System (LMS) Platform to have the LMS serve as a knowledge pool for all training across the organization. Performed extensively on the LMS Platform to pull reports, feed in data, raise shopping carts, etc• Partnered with subject matter experts, continuously evaluating and revising training tools to improve learning platforms. Liable for Survey Management and Feedback Management process

Chennai Area, India

• Led operational improvements that resulted in cost savings and higher profit margins. Correlated and planning skills were used to complete tasks on time. Organized research, gathered data from various sources, and presented results. Worked with customers to comprehend their requirements and provide outstanding service• Increased productivity through constant hard work and dedication. Handled the year-round admissions process, including student admission, orientation, and registration• Positioned for marketing advertisements in newspapers and on the internet. Developed and implemented public relations strategy and marketing to ensure the growth and success of the preschool• Generated Microsoft Excel spreadsheets for daily, weekly, and monthly reporting. Created a nurturing environment for children by hiring and training staff. Assisting educators and support personnel in setting and achieving progressive goals

Chennai Area, India

• Successful complete cycle of recruiting process from receipt of ManpowerThe requirement to Employee Onboarding• Recruitment through various tools and methods like Job Portals, socialmedia, and consultancies.• Maintained a Database of Recruitment processes for different skill sets.• Identified the Right candidates, interacting with Candidates tounderstand their capabilities and strengths.• Conducted preliminary round of Interviews.• Salary negotiation with candidates.• Explained each employee's human resources policies, procedures, laws, standards, andregulations.• Hired and managed around 100 employees to drive business growth.• Published various Job profiles in job portals based on Clientrequirements.

Chennai Area, India

Pre-Training and Post-Training Co-ordination with Trainers and DeliveryHead:1. Provision of Pre-training Requisites2. All required assistance during training and post-training• Quickly adapted training plans for client needs, keeping timelines,budgets, and desires in mind.• Maintained Trainers database.• Coordinated with Clients and organize training for Fresher and LateralBatch in Internal Venue.• Tested Lab Setup before the start of Training program.• Send and maintained weekly Tracker on Programs conducted atVenue to Management.• Logistics and Records Maintenance.• Managed and organized Training for more than 1000+ freshers for topclients like Hexaware Technologies, Cognizant Technology Solutions,L&T, Sapient.• Tracked attendance and evaluated progress for assigned trainees.• Supported in the placement process post successfully clearingassessments.• Consolidated Feedback after Completion of every training and sharedwith Internal Trainers and Management

Chennai Area, India

Organize and Coordinate Training programs for employees of theorganization globally.• Finalizing Vendors based on Quotation received.• Coordinated with External Vendors depending on the level and certificateof Employees as per Coastal Guard Norms• Prepared Budget for the Calendar year.• Maintained and updated Certificates of employee s after completionof Training.• Received and Approve Invoices after completion of Training.• Maintained and updated Internal Data of Invoices.• Prepared MIS Report on Half yearly basis.• Prepared payment templates and co-ordinate with Finance Department.• Co-ordinated with Group Heads / Service Managers to understandthe business forecast and Training needs

Chennai Area, India

• Inbounded and Outbound call to the Standard Chartered Bank creditcard holders.•Listened to customers' questions and concerns to provide answers orresponses.• Provided Loan on Credit to Dubai-based Customers• Was part of the Quality Department!• Provided feedback to employees on the Quality of Call