Lead Process Engineer
Current
Apr 2018 - Present
AeroLeads people directory · profile
Priscilla Ortiz Email & Phone Number
Lead Process Engineer | Program Management | Operational Risk | Product Owner
at
USAA
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Lead Process Engineer | Program Management | Operational Risk | Product Owner
Location
San Antonio, Texas, United States
Who is Priscilla Ortiz? Overview
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Quick answer
Priscilla Ortiz is listed as Lead Process Engineer | Program Management | Operational Risk | Product Owner at USAA, based in San Antonio, Texas, United States. AeroLeads shows a matched LinkedIn profile for Priscilla Ortiz.
Priscilla Ortiz previously worked as Lead Process Engineer at Usaa and Senior Process Engineer at Usaa. Priscilla Ortiz holds Bachelor'S Degree, Management Information Systems & Marketing from Loyola University Chicago.
Company email context
Email format at USAA
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USAA
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Profile bio
About Priscilla Ortiz
Priscilla Ortiz is a Lead Process Engineer | Program Management | Operational Risk | Product Owner at USAA. Colleagues describe her as "I highly endorse Priscilla both personally and professionally for any role or project she is being considered for. She is a motivated, hard-working, detail oriented, and very helpful leader. She aims to understand the root cause of issues she is intending to solve for, and drives to remove all obstacles and barriers for success. If you have any questions about her work ethic, performance, or positive attitude, I will happily provide specific details. Feel free to reach out directly to me and I can attest for all that I've witnessed her do through the years.", "Priscilla is a dedicated professional that has an amazing skill for understanding trends and recommending business improvements. Her efforts helped provide significant impacts to the organization by identify and implementing difficult improvement opportunities that were not originally thought of. Priscilla also took her lessons learned and help established a repeatable methodology for identifying process improvements in other parts of the business.", and "I had the privilege to work with Priscilla these past few months at Rackspace. We both helped facilitate an RCA for one of the teams largest projects that led to the need to build out an end-to-end process. With her detail-oriented mindset and ability to interview each one of us to fully understand our roles and what was already in place, she helped guide us and build out a QC framework for our team. Priscilla has been a pleasure to collaborate with. Her value and expertise have been critical to our teams transformation!"
Current workplace
Priscilla Ortiz's current company
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8 roles
Priscilla Ortiz work experience
A career timeline built from the work history available for this profile.
Senior Process Engineer
Apr 2017 - Apr 2018
Operational Black Belt
Project - Improved SMB Sales Rep productivity from $6500 to $9750 on avg -additional 275k of revenue per monthProject - Reduced Network Security ticket response time from 54 hrs to 4 hrs- Manage strategic initiatives of significant scope and complexity to drive improvement in process metrics, targeted financial benefits, and achieve company goals.- Lead.
Nov 2015 - Mar 2017
Process Engineer
- Lead cross functional, collaborative teams to focus on process improvement efforts of significant scope and complexity using Six Sigma methodology.- Lead Kaizen events and continuous improvement projects through cross-functional team facilitation and project management.- Performed complex data analysis utilizing industry accepted statistical analysis.
Mar 2012 - Oct 2015
Business System Analyst
Mar 2011 - Mar 2012
Senior Project Analyst
- Lead and participated in planning, analysis, development, implementation and improvement of technology development and process projects.- Perform complex financial reporting and analysis. - Ensure projects remain on schedule, within budget and all target requirements are met.- Provide expertise in workload planning and forecasting.- Manage multiple.
Dec 2009 - Mar 2011
Process Engineer
- Led cross-functional, collaborative teams in technology development and process improvement projects.- Provided process oriented business knowledge and technical support for business requirement development. - Facilitated requirement gathering for development projects- Researched and analyzed problems to develop and implement effective solutions that.
Oct 2007 - Nov 2009
Mis Analyst
- Produced performance reports to integrate key measures and track performance of all facets of phone center and Marketing campaigns/Sales operations and conducted analysis of results. - Completed detailed data and trend analysis of critical business process outputs. - Performed cause-effect correlation and defined subsequent solutions that linked.
Aug 2006 - Sep 2007
1 education record
Priscilla Ortiz education
-
Loyola University Chicago
FAQ
Frequently asked questions about Priscilla Ortiz
Quick answers generated from the profile data available on this page.
What company does Priscilla Ortiz work for?
Priscilla Ortiz works for USAA.
What is Priscilla Ortiz's role at USAA?
Priscilla Ortiz is listed as Lead Process Engineer | Program Management | Operational Risk | Product Owner at USAA.
Where is Priscilla Ortiz based?
Priscilla Ortiz is based in San Antonio, Texas, United States while working with USAA.
What companies has Priscilla Ortiz worked for?
Priscilla Ortiz has worked for Usaa, Rackspace, The #1 Managed Cloud Company, Accenture, and Citi.
How can I contact Priscilla Ortiz?
You can use AeroLeads to view verified contact signals for Priscilla Ortiz at USAA, including work email, phone, and LinkedIn data when available.
What schools did Priscilla Ortiz attend?
Priscilla Ortiz holds Bachelor'S Degree, Management Information Systems & Marketing from Loyola University Chicago.
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