- I was part of the team on the implementation of the Concept project in Salvador in 2016;- Admissions Process: Manage the entire admissions process, from handling initial inquiries to assisting with enrollment. Ensure a well-structured and efficient process that meets the needs of prospective customers;- Regularly monitor progress and implement strategies to achieve or exceed our objectives;- Market analysis and reporting on the annual enrollment cycle;- Responsible for presenting the pedagogical project and connections with the school project (tour);- Responsible for managing and mediating relationships with customers, organizations, partnerships and the community;- Establish strong relationships for the growth of the project;- Institutional representative in meetings and events;- Bring clarity to our advanced tasks as well as implement our high quality services;- Oversee the strategic development and execution of admissions, with a focus on client experience excellence at all times;- Support in the coordination of events that allow to increase enrollment levels and results.

Living for a period of one year in Sydney, Australia, I worked for the Australia’s leading premium retailers, supporting customers and being Brand Ambassador (Dior, Hugo Boss, Tiffany & Co, Chloe, Bottega Venetta).

Implemented and developed strategic actions to promote new students enrolments; Assisted the external and internal public to present the school’s innovative pedagogical concept. Highlights: — Communicated effectively with multiple organisations to plan meetings and establish strong relationships to gain support and effectively achieve results; — Prepared enrollment process for new students; — Helped coordinate recruitment events that contributed to consistently high enrollment levels; — Provided timely, courteous and knowledgeable response to information requests.

Manage the Ambassador’s agenda and give support on the elaboration of work of Ministers and Consulate. Highlights:— Communicated effectively with Embassies and Ministry of the External Relations to plan meetings with the Ambassor;— Prepared embassy official notes, letters, documents on different topics to send to the Ministry of the External Relations, Embassies, Consulates and Authorities;— Liaise with internal and external contacts in a professional manner;— Prepare and manage diplomatic correspondence;— Organize and coordinate meetings, conferences and travel arrangements;— Entrusted to manage office in the supervisor’s absence;— Screened and transferred calls.

Perform customer service activities in general around the international airport.Highlights:— Provide support to airport customers in personal and via a telephone; — Give support to the authorities regarding embarkation and disembarkation procedures.— Assist customers to clarify doubts, registration of complaints, conducting research about the flights, check the local infrastructure in order to maintain a pleasant environment for customers, among other aid, and miscellaneous information.

Visa and Passport control; Coordination with the Port Agent regarding all documents requests during the Port of Call; Preparation of onboard final Passenger list and distribution of the list to all Heads of Department and to Port Agent; Produce daily and final passenger movements Reports; Informs the Máster at every departure concerning status of total passengers on board.

Collect and organize market data; Organize relations with the Congress; Track the law projects; Update the database according with International Agreements in Science and Technology; Search news/ information about customers in all available sources; Track and analyze if the International Governments are in agreement with official rules; Establish contacts with the International Market; Translate documents; Review information about the international economic situation; Assist the general consultant’s work.