Priscilla Tachie

Priscilla Tachie Email and Phone Number

Experienced Sales & Customer Success Professional | Project & Account Management Expert | Proven Track Record in Driving Growth, Client Engagement, and Strategic Solutions @ Flaev Spice Co.
Priscilla Tachie's Location
Toronto, Ontario, Canada, Canada
About Priscilla Tachie

As someone with a background in Communications and Public Relations, I’ve always been passionate about building strong customer relationships and delivering exceptional service. My journey, from working as an Insurance Advisor at TD Insurance to co-founding Flaev Spice Co., has given me valuable hands-on experience in sales, customer service, and business management. I’ve had the opportunity to work with CRM platforms like Salesforce and HubSpot, helping me streamline processes, connect with clients, and exceed targets.Now, I’m eager to pivot into tech sales, where I can leverage my skills in customer engagement, problem-solving, and sales to make an impact in a new industry. I thrive in fast-paced environments, enjoy tackling challenges, and am excited to be part of a team that is driving innovation. I’m always looking to learn and grow, and I’m confident that my diverse experience will allow me to succeed in tech sales.#Techsales #Sales #Customersuccess #Fintech #BDR #SDR #Accountexecutive #SAAS

Priscilla Tachie's Current Company Details
Flaev Spice Co.

Flaev Spice Co.

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Experienced Sales & Customer Success Professional | Project & Account Management Expert | Proven Track Record in Driving Growth, Client Engagement, and Strategic Solutions
Priscilla Tachie Work Experience Details
  • Flaev Spice Co.
    E-Commerce Business Co-Founder
    Flaev Spice Co. Aug 2020 - Present
    Toronto, Ontario, Canada
    • Led operations, achieving 120% growth over four years by optimizing supply chains and expanding distribution.• Improved employee retention by 30% with a new communications strategy and restructured benefits.• Directed customer service, delivering accurate financial reports and improving decision-making.• Increased sales by 35% in the first quarter through the creation and optimization of a Shopify storefront.
  • Td Insurance
    Insurance Advisor
    Td Insurance Mar 2019 - Mar 2021
    Toronto, Canada Area
    • Managed 500+ clients, achieving a 20% increase in renewals through tailored coverage solutions and personalized assessments.• Surpassed sales targets by 15% quarterly via strategic upselling and cross-selling.• Boosted retention by 25% with proactive client engagement and top-tier service, earning performance accolades.• Resolved complex inquiries using GPS, AS400, and Casper systems, ensuring high satisfaction.• Maximized revenue opportunities through data-driven sales strategies, contributing to overall growth.
  • Loblaw Companies Limited
    Customer Success Manager
    Loblaw Companies Limited Jan 2018 - Dec 2018
    Toronto, Canada Area
    Millennium 1 Solutions • Increased client acquisitions by 30%, boosting revenue by 40% through consultative selling and strong customer relationships.• Exceeded quarterly targets by 25%, driving growth and optimizing customer support strategies.• Enhanced retention rates by mastering PC Optimum app's technical intricacies, providing precise responses to client inquiries.• Motivated and mentored the support team, fostering innovation and success in customer experience.
  • Inspired Initiatives
    Social Media Coordinator
    Inspired Initiatives Feb 2018 - Jul 2018
    Toronto, Ontario, Canada
    • Conducted research and developed strategies for content creation, ensuring alignment with brand objectives.• Created engaging content for social media platforms, blog posts, newsletters, and the company website.• Contributed to the generation of innovative and unique ideas that resonated with the brand's identity.• Assisted in tracking and measuring engagement and outcomes of social media campaigns.• Facilitated workshops as part of a five-month project, empowering youth with the necessary tools and resources for success.
  • Nordstrom
    Sales Associate
    Nordstrom Sep 2016 - Apr 2017
    Yorkdale, Toronto. Ontario
    • Exceeded sales targets by $100,000, driving a 20% increase in department revenue through exceptional customer service.• Led a successful full inventory count, ensuring operational readiness, maintaining Nordstrom's visual and operational standards.• Increase quarterly sales by 15% by identifying and capitalizing on untapped sales opportunities
  • Riva Modeling Systems
    Public Relations Coordinator
    Riva Modeling Systems Aug 2014 - Dec 2015
    Toronto, Ontario, Canada
    • Assisted the marketing manager in organizing and coordinating a large software company's 3-day annual conference, where we showcased a new software update to current and potential customers. This involved managing various aspects of the event, including logistics, scheduling, and ensuring smooth execution.• Played a key role in content creation and posting on various social media platforms, effectively engaging with the company's audience and increasing brand visibility.• Utilized my skills in PowerPoint to create impactful presentations that effectively communicated key messages to both internal staff and external stakeholders.• Facilitated staff meetings, fostering collaboration and ensuring effective communication among team members.• Successfully managed event day responsibilities, such as overseeing the registration desk, maintaining crowd control, and liaising with venue staff, audio-visual teams, and other suppliers to ensure a seamless event experience.
  • The Kidney Foundation Of Canada
    Special Events Co-Ordinator
    The Kidney Foundation Of Canada May 2015 - Aug 2015
    1599 Hurontario St., Suite 201 Mississauga, On L5G 4S1
    • Drove a 25% increase in lead generation by executing targeted marketing strategies for special events.• Improved customer satisfaction by 20% through meticulous event planning and enhanced participant engagement.• Managed end-to-end event coordination, ensuring seamless execution and positive donor experiences.

Priscilla Tachie Education Details

Frequently Asked Questions about Priscilla Tachie

What company does Priscilla Tachie work for?

Priscilla Tachie works for Flaev Spice Co.

What is Priscilla Tachie's role at the current company?

Priscilla Tachie's current role is Experienced Sales & Customer Success Professional | Project & Account Management Expert | Proven Track Record in Driving Growth, Client Engagement, and Strategic Solutions.

What schools did Priscilla Tachie attend?

Priscilla Tachie attended Npower, Humber College, Humber College.

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