Priscilla White-Singleton Email & Phone Number

United States

United States

United States

Jackson, Mississippi Area

Jackson, Mississippi

Central Ms Region

Oversee daily, weekly and monthly functions of onsite Reps by assigning tasks, coordinating workflow and establishing priorities as needed. This includes the assignment of duties, account analysis, documentation and follow up, payment file reviews and other similar duties to effectively manage the ESS inventory. •Prepare and provide reports to manager(s) on work in progress, address any backlogs, and provide a course of resolution to the Client Service Director. •Oversee daily, weekly and monthly staff schedules to assure adequate coverage to the facility. Receive notifications for planned and unplanned absences and secure coverage from other staff or by filling the shift personally. •Serve as the liaison between ESS Client Service Director, Call Center, ESS corporate office and onsite staff. Serve as the liaison between Hospital staff (PAD/BOD/CFO) and ESS division. Serve as the liaison between physician offices, local agencies and others and the ESS division. •Establish a well-understood workflow process to ensure multi-shift employees will know what needs to be done during each shift. •Verify accuracy of forms, correct errors and retrain employees on deficiencies. •In collaboration with the Client Services Director, interview and select new ESS employees according to company policy and employment law. •Train new employees and conduct employee evaluations in collaboration with the Client Service Director. •Meet with employees regarding disciplinary actions in collaboration with the Client Service Director and HR Manager. •Review/update employee time records to ensure accuracy in timekeeping in accordance with company policy and employment law.

Doctor Of Philosophy - Phd, City/Urban, Community And Regional Planning, 3.8

ABD - Environment & Land Use

Master’S Degree, Management, 3.3

Bachelor Of Arts (B.A.), Political Science And Government