Priscilla Lopez Email & Phone Number

San Francisco Bay Area

· Provide personalized financial aid advising through text and in-person meetings, supporting 300+ students with state, federal, and institutional aid applications, while fostering strong rapport using technology-driven engagement strategies.· Organized and facilitated financial aid events in collaboration with schools and community partners, including evening virtual and in-person sessions for students and families.· Maintained detailed records in Salesforce to track student progress, pulled and analyzed data reports to inform outreach strategies, and monitored performance metrics to achieve program goals.· Conducted research to enhance training resources, facilitated college affordability presentations, and worked collaboratively with regional partners to improve service delivery and student outcomes.

San Francisco Bay Area

· Collaborated with immigration lawyers and filed USCIS, I-130, I-45, I-765, and I-180 forms for clients depending on their individual cases· Reviewed approximately five clients' cases per day and filed information, including legal research to be sure all information on the case was correct· Communicated with clients and team members by answering phone calls, contacting clients about required information for forms, and served as a Spanish Interpreter for the lawyer· Developed strong organizational skills by managing deadlines and multiple cases at once

San Francisco Bay Area

· Gained high-level customer service skills to create a welcoming environment for clients while reaching sales goals, including opening and registering one new credit card every week and upgrading clients’ accounts· Engaged in the role of Head Concierge when necessary and utilized quick thinking and learning skills to effectively manage the location

San Francisco Bay Area

· Visited every National Park location in San Francisco and Marin County and gained knowledge on each location’s prioritized goals to maintain the environment for native plants and ensure the safety of the animals· Organized outreach programs focused on bringing diversity to the parks to help the community and youth interact with the National Parks in the Bay Area

San Francisco Bay Area

· Collaborated with one Fellow to create PowerPoint presentations and assignments for high school students focused on environmental racism in San Francisco and the Bay Area· Developed leadership skills by organizing the class taught through Zoom meetings during quarantine while finding a way to make it entertaining

· Learned different roles within the retail store by handling money and focusing on the sales goal of registering customers for the credit card, and provided consistent assistance to customers with finding correct sizes· Communicate with guests and resolve issues while continuously learning the different layouts of the store to help 10-15 customers per day as efficiently as possible

· Spent an hour and a half of reading one on one with elementary school students· Assist students with accuracy, fluency, and comprehension skills · Support students with academic difficulties and emotional problems to motivate them to do their be·

Bachelor Of Arts - Ba, Sociology And Minor In Journalism

Activities and Societies: Alpha Phi Omega, Volunteer Around the World, UC Women's Chorale, UC Berkeley Che

Education record

· Selected out of more than 1,000 students to participate in a competitive and rigorous eight-year academic program for first-generation.