Leading, developing and coaching the Solutions team, responsible for providing thoughtful, sustainable and innovative solutions to improve the business for clients, advisors and employees while enabling the broader goals of the department, including through development of clear business strategies, objectives, goals and key performance indicatorsDriving technology product management strategies to evolve and enhance the client and advisor experience while ensuring alignment with the multi-year strategic roadmap; establishing the roadmap and coordinating with key partners to manage delivery and implementation timelines in line with expenditure, AUM and revenue targets; collaborating and liaising with key business, legal, compliance, risk and vendor partners to establish technology product goals and objectives with a continual focus on client and advisor experience combined with operational excellence and risk-focusOverseeing a $100MM 6+ year technology portfolio, including all budgeting, prioritization and governance; includes identifying strategic initiatives, associated P&L, implementation timelines and costs, ranking and pitching initiatives, monitoring and trackingGeneral COO responsibilities, such as, driving messaging and execution of real estate strategy and enhancements, expense management exercises, enterprise technology initiatives, coordination with human resources on performance management exercises, and employee engagement and nomination for networking, learning and development opportunities

Leading major strategic initiatives and infrastructure enhancements, such as the industry leading launch of alternatives in fee-based accounts (non-discretionary and discretionary advisory programs), integrated alternatives DocuSign technology within MyMerrill, a universal eDelivery platform for alternatives, origination of enhanced trading frequency funds, rollout and conversion of 1099 RIC hedge funds with dividend capability, international/offshore UCITS, electronic tender offersProduct management and ownership under both the agile and waterfall development processes; responsible for defining and prioritizing product features, creating user stories, and maintaining the product backlog; working closely with stakeholders to understand requirements, gather feedback, and ensure that the product aligns with the overall business strategyProviding end-to-end coordination of business planning for the broader organization including annual preparation and review of materials, follow-up on execution of key priorities, quarterly updates and reviews of adherence to plan, working through organization scheduling, assignment and capacity issues

Platform onboarding, maintenance and origination of new selling agreement and proprietary private markets products along with ongoing relationship management for all third-party product offerings on the platform including fund managers, transfer agents and administrators along with internal stakeholders, e.g. legal, compliance, operations, technologyAdministration of operational, compliance and regulatory monitoring policies & procedures and filings, such as ERISA, investor counts, trade capacity changes, proprietary investments, principal trades, employee trading, Form ADV, Form PF, Volcker Rule, FATCA, CRS, etc.Served as Vice President of the internal registered investment adviser, MLAI LLC; included organizing board meetings and preparing material packages, corporate resolutions, officer appointments, meeting minutes, directors & officers/errors & omissions insurance policy, etc.

Managed business and technology focused audit engagements, e.g. fee-based wrap accounts (discretionary and non-discretionary), structured and alternative investment products, private client branch office reviews (domestic U.S., London, Paris, Milan, Monte Carlo, Geneva), equities, securities based lending, margin, trades processing, new account opening process, privacy & anti-money laundering, senior foreign political figures & politically exposed personsTechnology subject-matter-expert on business focused audit projects & reviewsData mining, analysis & reporting on secure private client account details for audit testing procedures; execution of search queries, extraction of data, and development of prototypes for risk assessment models and departmental initiatives