Priscilla Lacerda Email & Phone Number

Ottawa, On, Ca

Ottawa, Canada

Ottawa, Canada

Business Performance and Reporting: Contribute to the preparation and maintenance of a portfolio of business performance measures for the Chief Electricity Distribution Officer Division (CEDO), supporting enhanced operational performance, Analyze operational and financial data to identify opportunities for improving efficiency, effectiveness, productivity, quality, accuracy, and safety, Develop and implement KPIs and dashboards for various teams within CEDO using Google Suite, Microsoft Office Suite, and Tableau, Design detailed flowcharts to illustrate complex processes and workflows, improving team understanding, Document and track productivity initiatives, measuring efficiency gains and their impact on operational outcomes, Ensure accurate and timely updates to the distribution investment program budget using Copperleaf.

Recife, Brazil

Database Management Unit: Operated database management system, using SQL queries to collect information and analyze data, Analyzed, corrected inconsistencies, tested improvements, and registered assets in the Company’s Electric System Management Software (GSE), Collected and documented information to keep database updated with the information from field teams and SAP Commercial system (CCS), Created KMZs files using ArcGIS software, Conducted analysis and led the public lighting processes, Maintained and organized information of the technical record, Led consumer-related database analytical group using information from SAP Commercial System (CCS), Performed audits of field team documentation for company distribution assets (public lighting, poles, transformers, reclosers, etc) to ensure the accuracy of technical records.

Recife, Brazil

Energy Meter Reading Unit: Answered telephone and electronic inquiries and forwarded messages, Coordinated and Organized conferences and meetings, Configured and maintained archiving of computerized information related to energy meter reading history in SAP Commercial System (CCS) and SAP MOM, Determined and established procedures to organize team processes, Prepared meeting schedules, Interacted with commercial units and contractors, Compiled data and other information from SAP Commercial System (CCS) and SAP MOM to support the activities of the Energy Meter Reading Unit, Used Microsoft Office Suite skills in daily activities and reports, Supervised and registered SMC power meters (Centralized Energy Measurement System/ Automatic Meter Reading) in the HEMERA System, Monitored key performance indicators to assess meter maintenance effectiveness and detect non-functional meters, Calibrated parameters related to telemetered meters within the IRIS software, Monitored bidirectional meters reading to track the energy injected into the utility grid, Trained and supervised other team members in the procedures and use of IRIS and HEMERA Softwares

Recife, Brazil

Photovoltaic Project Department: Generated Attestation of Technical Responsibility, Made contact with CREA-PE (Federal Council of Engineering and Agronomy of Pernambuco), Prepared the descriptive memorial of photovoltaic executive projects, Assembled documentary kit of the project to be delivered to the power company, Assisted in the collection of information on the evolution of projects (status of projects and follow-up).

Recife, Brazil

1. Distribution Expansion Programming and Control Department (January 2016 - June 2017): Analyzed projects in SAP R3 (financial management software), Provided support in the monitoring of construction deadlines in SAP CCS (commercial management software), Conducted surveys of the physical evolution of electrical grid improvement works.2. Electrical Grid Planning Department (June 2017 - January 2018): Analyzed distributed generation projects; Conducted feasibility studies using Interplan software.

Master Of Business Administration - Mba, Business Management

Bachelor'S Degree, Electrical Engineering