Priscilla Ulloa Cisternas Email & Phone Number

Santiago Province, Chile

Planning and organizing parties, weddings, corporate dinners and other social gatherings on behalf of households, businesses and nonprofits.Charging of creating all digital content, website, social networks.Responsible for accounting and financial administration.

Santiago, Santiago Metropolitan, Chile

Provincia De Santiago, Chile

• Play a leading role in managing both raw materials and personnel.• Oversight of inventory, purchasing and supplies is central to the job.• Human resources tasks include determining needs, hiring employees, overseeing assignment of employees and planning staff development.• Play a significant role in long-term planning, including an initiative geared toward operational excellence.• Oversee overall financial management, planning, systems and controls.• Disbursement of checks for agency expenses.• Organization of fiscal documents.

Chile

Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.Also, one of the main duty is focus on improving guest satisfaction scores and develop strategies for increasing the facilities' operational efficiency, coordinate staff development activities and create productive working environments.

Chile

Responsibilities: Help maximize revenue and bring to attention any issues regarding accounting, business procedures or financeMonitor and evaluate the effectiveness of the revenue control plans.Prepare revenue report and documentation of financial arrangements.Configuring rates on the hotel property management system.Processes reservation by mail, telephone, Central reservation systems, and travel agents.Process guest arrivals and departures, including all necessary paymentsHandle & coordinate room assignments and pre-arrivalsHandle guests' concernsOffer referral for services and handle requests for information

Chile

Style Supervisor:• Supervised work activities of cleaning and correct standards of different types of room.• Managed Opera for Assigning daily duties to housekeepers, and trained in the new hired personal.• Managed inventory of supplies and equipment for correct operation of the department.

Chile

• Supervised work activities for cleaning and maintaining standards of different types of rooms;• Assigned daily duties to housekeepers, and trained new personnel;• Managed inventory of supplies and equipment for department’s operation.

México

Hostess and Administrative bars & restaurants:• Organized and registered reservations for guests in the different restaurants.• Administrative assisted to Restaurants and Bares Manager; for example, inventories, shift’s schedule for restaurant servers and shift’s attendance.

Chile

• Accurately completed sale transactions of food, beverages and gift cards with cash, debit and credit payments in Micros system;• Provided hospitality to clients and ongoing table maintenance;• Performed daily duties assigned by restaurant supervisor;• Knowledge of high service and customer service standards.

Chile

• Performed daily duties assigned by restaurant supervisor.• Knowledge of high service and customer service standards.

Event Decor & Event Planner

Hospitality And Tourism Management, Post Graduate

Relevant Courses: Hospitality Operations and Risk Management Technology Applications in Hospitality and Tourism Hospitality Business.

English Second Language Program, Esl, 89/100

Speaking & Listening Writing Reading Gramma

English Academic Purpose, Eap, 85/100

English Program, 540 hours. Speaking & Listening Writing Reading Grammar

Hospitality Management, Room Division, 65/70

Hospitality Management career that fundamental objective is to design, develop, market, and manage tourism products, based.