Priscille Bravard Email & Phone Number

France

Marseille, Provence-Alpes-Côte d'Azur, France

Managing a team of 120 peopleCustomer path management (from booking to after sales)Developing CRM tool for customer relationshipOrganizing our team and tools to improve our customer satisfactionCoordinating worldwide customer relationship

Paris, Île-de-France, France

Switzerland

Managing Brand accounts (sales, marketing,...) optimizing customer relationshipKey accounts in Switzerland (Bucherer, Gübelin,..)Travel retail accounts (Heinemann, Dufry...)E-commerce accounts (Farfetch, Mr Porter...)

Switzerland

Developing E-concessions & Travel retail accounts, identifying new business partners Working on synergies between brands

Le Locle, Canton Of Neuchâtel, Switzerland

Developing and Managing Travel Retail accountsWorking on budget, strategic plans, worldwide pricing and sales forecasts

Miami, Florida

• Duty Free North America (US and Canadian airports) & Cruiseships
• Managing accounts (12 accounts, 90 point of sales) and relationship with customers (buyers, operation managers, logistics, marketing, sales advisors)
• Building sales and marketing budgets for my sales area (revised twice a year)
• Negotiating our location in stores (opening / closing) and our counter and backwall sizes
• Working on the quotations, contracts, and furniture shipment from our supplier for a new opening
• Building and updating assortment for each point of sales and suggesting orders based on stock and sell-out)

La Chaux De Fonds, Switzerland

• Preparing worldwide sales budget after analyzing subsidiaries business plans in coordination with financial department
• Preparing reports to estimate turnover every month (sell-in/sell-out)
• Preparing presentations for board meetings (LVMH W&J branch meeting) for the sales department (sales, stock, buy-back, exports, competition evolution, best practices, or any focus requested from the board)
• Building TAG Heuer 3 years Strategic plan according to the board decisions
• Coordination with financial department, marketing department, HR when needed to be aligned on internal communication presentations
• Mystery shopping worldwide coordinator and analyst (Retail and wholesale)

Paris Area, France

Intern (6 months) - Consultant (1yo - 10 months) - Senior Consultant (1yo - 4 months)Client relationship: Reorganization of call center activity model. Optimization of our deployments, internalization of value acts, trainings, monitoring key indicatorHuman resources: New jobs creation, existing job adaptation, change management in call centers Helping an.

Paris Area, France

Natixis Securities (Broker)

Paris Area, France

Grande Ecole, Master Of Science

Exchange Program (Mba Courses)