• Provided an exceptional customer experience by addressing customer needs, delivering efficient service, and maintaining a positive and enthusiastic attitude, ensuring guest satisfaction• Greeted and served approximately 50 guests daily, demonstrating strong communication skills, accurately taking orders, and promptly addressing inquiries• Leveraged personal menu recommendations to upsell customer orders, resulting in a remarkable 20% increase in sales and contributing to revenue growth• Collaborated effectively with coworkers across six different kitchen sections to optimize overall food production efficiency and maintain high-quality standards• Demonstrated leadership by training 1-2 new employees monthly in job duties, including order taking, seamless collaboration with kitchen staff, and efficient payment processing, ensuring consistency in service and procedures