Prit Kumar Email & Phone Number

• As a Senior Production Support Analyst and DevOps Engineer at a product-based company, I oversee the technical stability and performance of a mission-critical credit card finance application.• Myresponsibilitiesinclude:ApplicationStabilityManagement:Ensuringthehighavailabilityandreliabilityofthefinanceapplication to support uninterrupted transaction processing, leveraging advanced monitoring and alerting mechanisms.• B2BandB2CSupport:ProvidingcomprehensivesupportforbothBusiness-to-Business(B2B)andBusiness-to-Consumer(B2C)trans- action flows, optimizing performance and user experience across diverse transaction scenarios. Performance Monitoring: Utilizing monitoring and observability tools such as Grafana and Dynatrace for real-time performance tracking, anomaly detection, and proac- tive issue resolution to maintain application health and efficiency.• DeploymentandCloudMigration:Orchestratingdeploymentpipelinesandoverseeingmigrationprocessesfromon-premisesinfras- tructure to Google Cloud Platform (GCP), utilizing infrastructure-as-code (IaC) tools and CI/CD practices to streamline deployments. Linux Server Administration: Performing detailed log analysis, system diagnostics, and routine maintenance on Linux servers to trou- bleshoot and resolve issues, ensuring system stability and security.• Validation and Testing: Executing rigorous validation and testing protocols post-deployment and after significant changes to verify that the application meets functional and performance benchmarks. Technical Collaboration: Engaging in cross-functional teamwork to provide technical expertise, drive incident resolution, and support business continuity from a technical perspective.• hisrolerequiresadeeptechnicalunderstandingofapplicationsupport,cloudtechnologies,andperformanceoptimizationtomain- tain the critical operations of a financial application.