Nick Pritchett Email & Phone Number

Salem, Oregon, United States

As a Customer Success Manager at Stockpile Reports, I manage a portfolio of clients across industries like ready-mix, quarries, and soil production, providing support through drone-based photogrammetry and SaaS solutions. I lead cross-functional initiatives with product, engineering, and support teams to deliver customer feedback, ensure product adoption, and drive client satisfaction. I develop training materials and host webinars to enhance user engagement, while tracking KPIs like SLA compliance to ensure successful project execution and service renewals.

United States

• Developed brand standards and marketing strategies for 5-6 clients, tailored to their business and clientele.• Oversaw strategy, development, and deployment of 8-12 client projects simultaneously.• Conducted weekly/monthly client check-in meetings to review budgets and initiatives for project updates.

Springfield, Illinois, United States

- Worked directly with the Marketing Director and Dealer Principal to develop a marketing strategy for the umbrella brand (Isringhausen Imports) as well as each manufacturer (Porsche, Mercedes-Benz, BMW, and Volvo).- Developed video strategy and processes to increase digital reach on social media by ~400%.- Organized client appreciation events.- Developed a recognizable brand for internal motorsports team to expand brand authority and digital reach. Created various digital design and video materials.

Springfield, Illinois Area

Education record

Education record