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I’m an Agile Delivery professional, with a proven track record in successfully enabling change management and re-energising software delivery projects in both start-ups and large corporates as a hands-on Project Manager, Delivery Manager and Agile Coach. I work on the principles of establishing clear outcomes, reducing unnecessary complexity and empowering voices of those who create value. During my 9 years of experience of in Retail and Fintech, I have seen the patterns of both success and failure in driving towards organisational Agility. Due to this insight, I firmly believe there is no single delivery framework that can solve all problems. My approach is therefore based on pragmatically driving incremental and sustainable change, by drawing up the appropriate tool or framework to solve targeted problems.
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Senior Scrum MasterWorldpayLondon, Gb
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Agile Delivery ConsultantHeramba Ltd Oct 2021 - PresentLondon, England, United KingdomProviding agile coaching services.
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Delivery Manager (Contract)Newday Oct 2021 - Nov 2023London, England, United KingdomI supported a re-platforming project to replace legacy systems with a scalable, API driven and cloud-based solution. The project initially operated autonomously under NDA; during which time it expanded from 3 to 11 engineering teams whilst core features were rapidly built. This was followed by a period of stabilisation and merger into wider BAU Tech function. Partnering with the project leadership team my deliverables were multi-team focused and included: -Improving management of product roadmap from ideation to team level planning. -Addressing friction and inter-personal conflict between silo teams. -Trained lead engineers on meeting facilitation skills to foster greater intra-team participation.-Drove creation of engineer skills development to enable career progression. -Chaired working group to transition project team into wider tech function and BAU. -Evolved the Sprint Review to become more user friendly for wider business audience following relaxation of NDA. -Coached Product Owners to take accountability for technical requirements/NFRs (i.e. security, monitoring etc.) that engineering managers formerly owned. -Planned and Coordinated Project Vision and team building days -
Agile Delivery LeadClearbank® Feb 2020 - Jul 2021LondonAgile Lead – Clear Bank (February 20 – July 21)Leading team of Agile practitioners within challenger bank's Technology function during a period of growth from 12 to 22 engineering teams. -Eliminated misalignment in inter-team working practises by introducing common Agile tool kit (i.e: first principles Scrum/Kanban from first principles, team charters, health-check etc.).-Aligned Service Delivery Lifecycle artefact to satisfy risk and audit requirements. -Grew Agile Coaching capability from 3 to 10 Scrum Masters/Coaches and bought rigour to role and alignment with industry standard performance objectives-Line management for perm Scrum Masters.-Transitioned Scrum Masters away from administrative tasks to value-add coaching by introducing team coaching contracts.-Facilitated structural and process changes across Product-Tech function (i.e.: chapters and guilds re-launch, re-alignment of platform team and evolution of operating model). -
Delivery ManangerHalfords Jul 2019 - Nov 2019London, United KingdomProviding expertise and guidance for the formation of an Agile workstream of a large web re-platforming project. -
Scrum MasterWipro Digital Jan 2019 - Apr 2019London, United KingdomAssigned to the Lloyds Banking Group account, I supported the Mobile Platform Evolution program. Key achievements:-Building new team of IOS, Android and Backend Engineers down large and ambitious project goals by implementing release planning process.-Introducing Scrum from first principles-Mentoring and developing Product Owners -
Delivery ManagerJust Group Plc Dec 2017 - Nov 2018London, United KingdomJust is a financial services company specialising in retirement income. The Digital Lab is a small team operating outside the constraints of the main business to carry out innovation and product development. In summer 2017, the team embarked on its first major project to develop a new direct to consumer and self-service application. Key achievements: -Fostered team cohesion by clarifying roles, introducing the Product Owner role, and bringing all team members to a common understanding of Agile.-Broke down large and ambitious project goals by implementing release planning process.-Provided structure and rhythm to project through Scrum (for technical team) and Kanban (for management layer).-Increased business participation and challenged unrealistic scope/timescale goals-Collaborated with Head of Development to create 6-month strategy for technical teams, focused on (a) technical excellence (through mastering, TDD, pairing, DevOps etc.) and (b) self-organisation (through T-shaping, stable teams etc.) -
Agile CoachBookatable By Michelin Apr 2017 - Nov 2017London, United KingdomHere I lead the Agile function and coached two Scrum teams developing the following products:-Electronic Booking System – Web based tool that allows restaurants to manage the availability of tables and customer bookings-Bookatable B2C app re-build – IOS based application which is used by members of the public to make restaurant bookingsKey responsibilities and achievements-Using LeSS principles to realign all five teams back to the same cadence of sprints, thus simplifying cross team dependency management.-Coaching the Product Owner community effective methods in product backlog management. -Reducing friction with business stakeholders through better estimation and release forecasting.-Line managing and mentoring junior Scrum Master. -
Scrum Master: Sainsbury'S Digital LabSainsbury'S Apr 2015 - Apr 2017London, United KingdomAs part of the Agile transformation, I transitioned from a BA role into one of Sainsbury’s first Scrum Masters. During this time, I learned the foundations of Agile by supporting the following projects:-Digital Payments: Creating IOS and Android app for customers to manage payments and loyalty points in store.-CRM transformation phase: An on-going project to update store contact centre CRM capabilities. Previously delivered Waterfall, this phase is being delivered Agile.-Product Data Engine: Digitalising a manual workflow and reporting process where Product Technologists and Suppliers conduct food safety audits.-Single Customer Identity: Building single sign-on and integrated 'My Account' function to service all Sainsbury’s online missions.-Global Navigation: Re-vamp of the Homepage, Store-Locator and Help centre. -
Business AnalystSainsbury'S Sep 2012 - Mar 2015London, United KingdomThis role gave me valuable exposure to Waterfall project delivery.
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Customer Service And Hr Graduate SchemeSainsbury'S Sep 2010 - Aug 2012London, United KingdomCompleted a programme of 5/6 months placements in store and head-office locations.
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Team Leader For National Chlamydia Screening CampaignMoo Moo Youth Marketing Mar 2010 - Aug 2010Birmingham, United KingdomLead a team of 5-6, to carry out health screening and awareness raising at schools, colleges and nightclubs in Birmingham and the West Midlands. -
Barista And Shift SupervisorStarbucks Aug 2004 - Mar 2009Manchester, United KingdomGeneral customer service, preparing beverages and leading shifts.
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Frequently Asked Questions about Pritesh Patel
What company does Pritesh Patel work for?
Pritesh Patel works for Worldpay
What is Pritesh Patel's role at the current company?
Pritesh Patel's current role is Senior Scrum Master.
What is Pritesh Patel's email address?
Pritesh Patel's email address is pr****@****s.co.uk
What is Pritesh Patel's direct phone number?
Pritesh Patel's direct phone number is +4417372*****
What schools did Pritesh Patel attend?
Pritesh Patel attended Manchester Business School, The University Of Manchester.
What are some of Pritesh Patel's interests?
Pritesh Patel has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Poverty Alleviation, Human Rights.
What skills is Pritesh Patel known for?
Pritesh Patel has skills like Agile Methodologies, Lean Thinking, Kanban, Scrum, Workshop Facilitation, User Stories, Coaching, Story Mapping, Certified Scrum Master, Retail, Stakeholder Management, E Commerce.
Who are Pritesh Patel's colleagues?
Pritesh Patel's colleagues are Oleg Deno, Naveen Kumar B Eshwarappa, Nina K., Jackie M., Vedang Deshpande, Norma Lyons, David Grant.
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