Who is Pritha S.? Overview
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Pritha S. is listed as AI Annotator at Deccan AI, based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Pritha S..
Pritha S. previously worked as Academic Specialist at Byju'S and Content Writer at Confederation Of Global Innovators - Cgi®. Pritha S. holds Master'S Degree, Remote Sensing And Gis from The University Of Burdwan.
Email format at Deccan AI
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About Pritha S.
Edtech Operations Specialist with a proven track record in navigating and thriving within the dynamic landscape of fast-paced startup (India's first Edtech unicorn). As a Client Management & Service Request Specialist with a strong background in Content Strategy and excellent communication skills, I am committed to delivering exceptional client experiences, managing service requests efficiently, handling escalations swiftly and effectively, and crafting impactful content strategies.I am also a dedicated non-profit advocate, leveraging my communication prowess to drive initiatives and rally support for the causes I believe in. My exceptional communication skills enable me to foster collaboration, solve problems efficiently, and achieve outstanding results.As a Gold Medalist in Remote Sensing & GIS, I am driven by a pursuit of excellence and a deep commitment to personal and professional growth. My diverse background and multifaceted skills allow me to approach challenges with a unique perspective and deliver solutions that align with both organizational goals and client expectations.
Pritha S.'s current company
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Pritha S. work experience
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Academic Specialist
• Service Request Management: Successfully managed over 100 service requests weekly, achieving a Net Promoter Score (NPS) of 96% and improved operational efficiency through data-driven insights.• Escalation Management: Effectively handled high-priority customer escalations with an average rating of 4.9, ensuring timely resolution while maintaining business standards.• Customer Onboarding & Communication: Facilitated onboarding for around 500 new customers per month, developing workflows and training materials to ensure smooth transitions in the online domain.• Performance Management: Conducted recruitment and training initiatives, including creating SOPs and delivering 50+ training sessions, optimizing team performance and content delivery.• Academic Content Creation & Research: Produced high-quality academic documents and conducted over 40 sessions monthly, achieving an academic content score of 98% and a performance audit rating of 4.21. Updated and managed operational training and tasks through LMS, ensuring alignment with Key Result Areas (KRAs) and achieving an average KPI percentage of 88%.• Communication: Proficient in managing email, voice, and non-voice communications, coordinating with stakeholders and cross-functional teams to ensure effective service delivery, problem resolution and adherence to business standards.
Content Writer
• Created high-quality, SEO-optimized content for various platforms including blogs, websites, and social media. Collaborated with marketing and design teams to develop content that aligned with brand objectives.• Conducted keyword research and implemented SEO strategies to enhance content visibility.• Edited and proofread content to ensure accuracy, consistency, and adherence to brand image.
Community Development Assistant
• Planned and executed community events and workshops to boost engagement, while managing accurate records and supporting fundraising efforts. • Proactively built relationships with stakeholders, overseeing community programs and handled budget planning. • Effectively conducted surveys for feedback and program assessment, as well as coordinated volunteer activities, including recruitment and training.
Internship Trainee
• Used spatial data to detect change in vegetation cover in Sundarbans.• Raw data collection and analysis.• Prepared reports using Qgis, ArcGIS.• Worked with Vegetation indices, Red Edge Band.
Pritha S. education
Master'S Degree, Remote Sensing And Gis
Bachelor'S Degree, Zoology
High School, Icse
High School, Cbse
Frequently asked questions about Pritha S.
Quick answers generated from the profile data available on this page.
What company does Pritha S. work for?
Pritha S. works for Deccan AI.
What is Pritha S.'s role at Deccan AI?
Pritha S. is listed as AI Annotator at Deccan AI.
Where is Pritha S. based?
Pritha S. is based in Kolkata, West Bengal, India while working with Deccan AI.
What companies has Pritha S. worked for?
Pritha S. has worked for Deccan Ai, Byju'S, Confederation Of Global Innovators - Cgi®, Self-Employed, and Skymap Global Pte Ltd.
How can I contact Pritha S.?
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What schools did Pritha S. attend?
Pritha S. holds Master'S Degree, Remote Sensing And Gis from The University Of Burdwan.
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