Prithish John Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Managing The Guests Stays,Bookings,Checkin,Checkout,Guest Satisfaction,Handling Guest Reviews on Booking.com & AirBnB.com and Business Expansion

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Assistant Room Service Manager 09/2015 to 07/2020Movenpick Ibn Battuta Gate Hotel, Dubai
• Contributed to Hotel’s Colleague Engagement Score of 80%
• Contributed to the ability of colleagues to exceed Guest expectation of 91%
• Reduced Breakage Percentage from 6% to 3.5%
• Reduced Service Delays from 35% to 7%
• Reduced Service Recoveries from 40% to 23%

UAE(Dubai)

• Reporting directly to the Food & Beverage Manager and responsible for the Food & Beverage outlets-“Arabesque Restaurant",In Room-Dining & Banquets with a team of well experienced staffs.
• To follow the HACCP standards during the daily operation.
• To have a monthly Team meeting with every F & B Team member for discussing their personal & work related problems, to motivate & appreciate them for their good efforts & to present them with the incentives for their.
• Giving trainings on various Banquet Setups, new innovative methods that can be implemented to make the entire thing different & attractive.
• Prepare the Monthly Training Calendar, Monthly F & B Quiz, S.O.P Implementation checklist, T.A.S.T.E Report and conduct On-Job Training for the F & B Colleagues.
• Maintaining the Inventory Report & Breakage Report of the Food & Beverage Service Department.

Ramada Resorts & Spa, Cochin, Kerala, India

• Reporting directly to the Food & Beverage Manager/Corporate Chef and responsible for the Food & Beverage outlets “Fennel” Restaurant/Coffee Shop, Club 1100-Bar, In Room-Dining & banquets with some well-trained &.
• Responsible for the departmental operations based on the SOP‘s in co-ordination with the Corporate Chef/F& B Manager.
• Planning out promotions & Festivals & Marketing it.
• On-Job weekly training of all the staffs in F & B Service.
• Maintaining, Controlling, managing of the operational equipment in the most efficient way.
• Make decisions to enhance the service quality & standards if required & Keeping Food & Beverage cost at the level according to standards.

Doha, Qatar

• Reporting directly to the Food & Beverage Manager and responsible for the Food & Beverage outlets “Matbakh” Restaurant, Coffee shop & In Room-Dining.
• Responsible for the smooth operations based on the SOP‘s in co-ordination with the Food & Beverage Manager.
• Planning out promotions, Festivals & Marketing it.
• Training of staff’s & peers.
• Controlling & managing of the operational equipment & to control the Food & Beverage cost at each step of the operation
• To manage & ensure the smooth & efficient operation of daily functioning of the Food & Beverage Service Department.

Trivandrum. Kerala, India

• " The Muthoot Plaza Hotel" which was earlier run by Sarovar Hotels & presently is Run by Hilton Group Of Hotels Reporting to the Assistant Food & Beverage Manager and responsible for the Food & Beverage outlets.
• Worked with a team in promoting teamwork and market strategies.
• Train all food and beverage staff to ensure compliance standards.
• Practice suggestive and up-selling techniques, Plan and execute food & beverage customer service and scheduling.
• Maintain the inventory of food and beverage operations & control the food & beverage costs utilizing appropriate measures.
• Maintaining Excellent service quality & on time delivery & actively participating in customer feedback.

Mba, Hospitality Management

I did my Masters in Hospitality Management through Correspondence while I was working with Sarovar Hotels In Kerala,India

Bachelors In Hospitality Management, Hospitality Administration/Management, Distinction

Bachelor Of Science (Bsc), Catering Science & Hotel Management

I am a Bachelors in Hotel Management with 1st Class with Distinction Specialization - Food & Beverage

Diploma-3 Years, Computer Engineering

Completed my 3 Years Diploma IN Computer Science & Engineering From Bangalore University,India