The duties & responsibilities including the following:- Coached staff on policies, procedures and performance strategies. Trained assistant managers on all banking and customer service policies. Managed branch files per recordkeeping and compliance requirements. Mitigated regulatory risks by ensuring all areas maintain compliance with company, state and federal protocols. Monitored staff performance and provided feedback. Initiated marketing campaigns to promote products and services offered by the branch. Performed routine audits of branch operations to identify areas for improvement. Reviewed customer account information for accuracy and completeness. Streamlined operational efficiencies by partnering with sales team to reevaluate and ensure peak product placement. Organized daily workflow to maximize efficiency and productivity. Provided guidance on best practices for handling difficult customers or situations. Coordinated customer service initiatives and staff training. Collaborated with IT department to troubleshoot technical issues related to banking systems. Recruited, interviewed, and trained new employees as needed. Resolved customer complaints in a timely manner.

The duties & responsibilities including the following:- Performed daily maintenance of the loan applicant database. Analysis of clients if they are eligible to apply for loans at the company. Proactive marketing of the company's products. Assessments of businesses and compilation of the data collected. Presentations of the loan cases before a credit committee and decision making of how much the client can get. Portfolio management.  Risk assessment and mitigation.  Decision making in credit committees. •  Loan recovery from the time it issued to the completion of the loan. Training of trainee loan officers Lead the team of ten members in when the credit supervisor is very committed with other duties •  Meet up and discuss the recovery measures with difficult clients Monitor loan cases awaiting disbursement for credit officers

 Prepare asset, liability, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports Substantiate financial transactions by auditing documents Maintain accounting controls by preparing and recommending policies and procedures Guide accounting clerical staff by coordinating activities and answering questions Reconcile financial discrepancies by collecting and analyzing account information Secure financial information by completing database backups Verify, allocate, post, and reconcile transactions Produce error-free accounting reports and present their results Analyze financial information and summarize financial status Provide technical support and advice on management Review and recommend modifications to accounting systems and generally accepted accounting procedures Provide input into department's goal-setting process Prepare financial statements and produce budget according to schedule Plan, assign, and review staff's work Support month-end and year-end close process Develop and document business processes and accounting policies to maintain and strengthen internal controls Communicate effectively with clients Contribute to a strong client relationship through positive interactions with client personnel