Prithvi Raj Kumaravel Email & Phone Number

London Area, United Kingdom

• All administration related to the credit control processes as required
• Reduced aged debts and queries
• Produce monthly targets
• Ensure cash is accurately allocated to customer accounts and matched against the appropriate invoices
• Perform periodic customer account reconciliation
• Ensure timely customer and internal query resolution

Colchester, England, United Kingdom

• Prepared Final Accounts to analyse financial data and present to stakeholders accurately.
• Managed credit risks by evaluating customer creditworthiness and negotiating repayment plans.
• Maintained strong customer relationships to facilitate prompt payments and handle payment-related queries professionally.

London Area, United Kingdom

• Managed production teams to ensure safe and high-quality food products, overseeing food safety policies and procedures.
• Assisted in new product development, conducting regular temperature/viscosity checks and managing inventory control.
• Trained new employees on food production and machine learning techniques.

South Benfleet, England, United Kingdom

• Conducted thorough financial assessments to understand clients' needs and recommended suitable protection solutions.
• Provided expert advice on a range of insurance protection products including life insurance, critical illness cover, and income protection.
• Built and maintained strong client relationships ensuring a high level of customer satisfaction.

Auckland, New Zealand

-Analyse and prepare business and functional requirement documents that capture business and operational needs. -Working with the business leads to understand the operational requirements, translated these into requirements, assist with communicating this to implement and agree the to-be solutions.-Supporting the data design workstream in gathering and.

New Zealand

- Leading the team and managing a portfolio of up to 400 customers- Testing and reviewing if team is compliant with policies, procedures, legislative requirementsKey Achievements- Customer interaction Service award for excellent customer feedback in 2020- Operational Performance Award for minimising loss figures & curing loans in 2021

New Zealand

Part of the Turner's Finance groupBuilding customer relationship and improving customer portfolio to minimise loss and increase profitability of the business. Key projects include- Portfolio assessments- Issuing reposeesion documents for appropriate agentsKey Achievements- Recognition from Senior Management/Exec team during economically critical time

New Zealand

Identify customer’s portfolios to investigate top-ups cross selling by liaising with Sales teams for Q cards, car loans, personal loans etc.Key projects include:- Pace decommission project - analysis of Month End reports such as P&L, forecasts- Process Improvements - Pace Portfolio system- Customer Dispute projectKey Achievements- Always exceeding KPIs.

New Zealand

Experience working in different roles over the periods:- Credit Controller (May 2011- June 2012)- Specials Officer ( June 2012- October 2013)- Verification currenting officer (October 2013- January 2015)Key Achievements:Recognition of Focus Award in 2015

Auckland, New Zealand

Research and Analysis of various car products and sanitising productsGeneral office duty and administrative tasks

Retail part-time work providing servicing to the customers

Bachelor Of Business Management, Marketing And Information Technology

High School Ncea Level 3

Prince 2 2017 Foundation & Practitioner