ServiceTitan was designed specifically for the home service industry, HVAC, plumbing and electrical home service businesses. Service Titan is a mobile, cloud-based field management platform that offers scheduling, dispatch, invoicing, sales, and more.

Berkeley-based, Meal subscription/delivery service of organic, primarily plant-based, and locally-sourced “healthy prepared food and cold-pressed juice.- Advised and managed 3 Customer Service Representatives to ensure the highest levels of customer satisfaction and optimize the customer experience from the ordering process to the point of delivery- Led initiative to improve and expand the Customer Service department through VIP customer and ‘white-glove’ service offerings aimed at increasing customer LTV and length of membership- Worked across operations, marketing, and engineering teams to strategize and implement ways to increase customer feedback and in turn execute on plans to improve overall experience- Created and developed the customer care channel strategy across various media platforms to encourage re-engagement with customers and increase lifetime value of each customer

Directed business and strategy plans for each associate and assigned monthly goals. Formulated marketing strategies by partnering with the PR team to build brand awareness. Lead product knowledge and education on current collection. Responsible for overall operations of the boutique and its staff, payroll, schedules, EOS, Inventory, commissions, and buying boutique supplies and equipment. Liaised with buyers and planners to ensure proper assortment was available to ensure success in meeting store goals.- Provided reporting to 5 Sales Associates and 1 Stock Associate, researched demographics of the SF Max Mara client base to optimize the boutique’s merchandise assortment- Oversaw 6 hard shops under Max Mara Label; Max Mara, S' Collection, Sportmax, Elegante, Sflilata, Cube- Efficiently lead the team on PK seminars, as well as executing team building exercises once a week- Recruiting talent to available roles, responsible for all onboarding and training of each associate- Co-manage flagship store with high volumes and obtaining store goal.

Totesavvy is a multi- use baby bag organizer insert that quickly transforms your favorite handbag, tote, backpack or diaper bag into a perfectly organized masterpiece.- Oversaw operations for the company, which included fulfillment, hiring, marketing strategy and customer service- Helped streamline the warehousing strategy to maximize efficiency and capacity so that we could turnover inventory quickly and resulted in X% orders over our projections- Hired the full legal, marketing, photography, manufacturing, warehouse, and onboarding teams- Hired the full legal, marketing, photography, manufacturing, warehouse, and onboarding teamsBuilt social media presence and grew it to over 2,000 followers within 90 days of launch- Raised $54K in 28 days as part of Kickstarter campaign- Secured celebrity product placements and accounts with Nordstrom, Zulily, and Gilt Kids

PritiStyle is more than a brand for purchasing fashion clothing and jewelry, it’s a page that lets your eyes wander over unique local and international talent. This includes and is not only limited to clothing’s, jewelry, and other home goods, but will also include gently used designer clothing. With PritiStyle, you will be able to search unique one-of-a-kind designs that will turn heads your way. PritiStyle also provides styling services: wardrobe consultation-audits, personal styling and personal shopping for their clients. For the woman or man on the go, we also offer shopping for gifts as well as packing for trips and/or business trips.- Lead the creative process from strategy to conceptualization on all special projects such as events, marketing, trunk shows- Source fashion items from local vendors, designers as well as international designers- Responsible for marketing PritiStyle brand on all social media sites as well as local boutiques and social groups- Organized photo shoots and photographed each item to source photos for website and marketing material- Designed invitation to trunk shows and other events as well as all other marketing material for the brand- Managed vendor relationships, budgets, and teams, and work independently with various departments of the business

- Built individual and group sales volume, and drive business partnering with the Brand Ambassador of Armani- Sold women's ready to wear, contemporary, handbags, small leather goods, accessories, and special occasion succeeding goal each month by 5%- Established new accounts converting customers to personal clients; maintain customer relationships, through the utilization of the company's clientele system

- Knowledgeably pitched business idea with founders to Wharton MBA, SF competition for new start-ups.- Developed concept with iPhone developer and founders such as interaction, flow and aesthetic decisions; reviewed and developed mock up for App, enhanced user experience of app through beta testing.- In charge for brand identity such as logo, corporate colors, packaging and developed original logo concepts and innovative design and direction such as, colors, font, aesthetic.

- Customer development and user testing- Naming and branding such as develop a "personality" for the site, including copy and messaging - Set up and coordinated multiple focus groups; Analyzed and made recommendations based on feedback received from focus groups. - Social media marketing and brand awareness through Facebook, Pnterest, Tumblr, twitter, and laid out foundation for a blog. - Blogging and community outreach.- Collaborated with founders on brainstorming ideas for potential new direction.- Produced editorial content, copyright- Recruit fashion interns

- Effectively coordinated care planning for residents, implementing an interdisciplinary team of doctors, hospice agencies, senior centers, and community centers.- Accountable for all marketing material web and print based for community, family of patients and surrounding medical centers; defined and evaluated marketing plan and strategy to attract and retain prospective clients.- Played an active role of mediator between residents, families, and physicians to address patient health concerns and requirements; primary point of contact to ensure daily mental and physical requirements of patients were delivered.- Accomplished lifecycle of internal staff activities including recruiting, on-boarding, employment, and delivered assistance to the development and implementation of training programs for internal staff

Expertise in Fashion knowledge, trend forecasting, creatively, innovative and unique thinking. Professionalism with the highest quality of execution and “out of the box” thinking to give brand a one of a kind feel to set apart from competitors.- Lead the creative process from strategy to conceptualization on all special projects such as events, marketing, trunk shows and fashion shows.- Created a brand guide and style guide to refine collections brand.- Designed and wrote copy for all invitations and marketing material for web or print.- Organized photo shoots to source photos for graphic projects- Managed projects, budgets, and teams, and worked independently with various departments- Recommended and managed creative talent- Backstage management such as develop and execute, choreography, direct show, show wrap up - Developed traveling shoe bag design, identifying specific materials, color palettes, patterns and prints in line with brand identity as well as in communication with overseas manufacture on a daily basis.