Pritika Shetty Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

- Conceptualise solutions by collaborating with customers, Internal stakeholders, Sales, Customer success team etc. - Managing Product roadmap, strategy, prioritisation, UAT and GTM planning - One of the key contributor in developing data solution for unification, vertical specific AI/ML based models . - Creating PRDs, user story, use case, whitepaper, product blog drafts, reports and concept notes/proposals. - Function as a Product SME across deployment - Support Marketing, Sales, Support Services with product documents and product training - Guiding junior associates to get quality PRDs, documentations, UI & wire framing.- Sales support as Product expert- Product training to customers- Product owner of Adtech initiatives, analytics and integrations, partner relationship management and strategy to strengthen and enhancement of campaign and automation module

Bengaluru Area, India

Mumbai Area, India

Managing and defining product strategy and roadmap of some of the key products of ZEDO. My key responsibility involves ideating, market analysis, competitive analysis, building innovative Ad formats/Products after thorough evaluation based on company’s vision and goals.Worked in collaboration with cross-functional Sales, Presales, Design, Engineering and QA teams and executed projects end to end. Contributed in positioning our product in the market by working in tandem with Product marketing team to develop and execute go-to-market plan.Nurtured and exclusively managing two key product of ZEDO, High impact Ad Format and Mobile app Ad Serving that involves defining product strategy, roadmap, development, design and its communication outreach effort. Handled major Ad serving projects like SSP integration via open RTB platform, Header bidding, parallel bidding, Data integration etc. Analysed potential partners for the product, negotiated commercials along with BD team and managed various vendor relationship and integration.Involved in developing new ideas and strategies with Business Management team to make our product better and maximize our revenues. Proficient with product management methodologies and tools like Jira, Trello, Balsamiq, Invision etc.

Mumbai Area, India

Mumbai Area, India

Mumbai Area, India

As Lead support engineer, my major responsibility involved prompt conflict resolution and working closely with our customers either through calls or one on one meetings. I led a team of 20 support engineers across three shifts wherein my specific role was inclined to help Pre Sales and Account Management in maintaining customer relationship by providing quality support for all ZEDO products.

Mumbai Area, India

My responsibilities as a Technical Support Engineer at ZEDO comprised of debugging and analysing customer reported (publishers, advertisers) issues along with elevating high priority account issues/bugs to the relevant development teams and ensure a prompt resolution. My role also encompassed, providing feedback to the product manager for regular product enhancementAssist the development team with post release monitoring and establish endorsement of a successful feature release.Guiding the customer with product familiarisation and ongoing support which included introduction to new product features and tools