Pritty Patel Email & Phone Number

Denville, Nj, Us

• Client Interaction—Work with clients to discuss complex technical requirements, set client expectations, and manage client involvement in analysis activities• Systems Development Strategy—Develop and execute integrated systems and testing strategy for aligned service• Milestone Management—Maintain and execute service-specific iteration plan for construction milestones and relevant dependencies, re-prioritize and/or reschedule work based on changes/shortfalls in process•… Show more • Client Interaction—Work with clients to discuss complex technical requirements, set client expectations, and manage client involvement in analysis activities• Systems Development Strategy—Develop and execute integrated systems and testing strategy for aligned service• Milestone Management—Maintain and execute service-specific iteration plan for construction milestones and relevant dependencies, re-prioritize and/or reschedule work based on changes/shortfalls in process• Pre-Construction Analysis—Review client requirements, perform gap and/or impact analysis, and delegate as appropriate data, foundation, and systems analysis in preparation for service specific cloning and configuration; focuse on high-level and complex analysis• Project Execution—Coaching service-aligned analysts on quality, technology, and client-specific aspects• Systems Analysis and Testing—For aligned service (and common), reviews analysis, test plans, and SOPs; provides service-specific expertise; perform impact and root cause analysis on defect; and identify high-level and complex system solutions• Client Acceptance Testing -Support the delivery of the client acceptance testing process• Transition Support—Ensure smooth transition to production through handoff meetings using SDLC artifacts; review SOPs and provides Operations training on SOPs and newly released functionality prior to handoff to ongoing support• Deployment—Manage the iterative deployment process via Bill of Materials and Deployment Plan for their aligned service• Change Order Requests—Review, inspect, complete scope/pricing analysis, and assess priority of Change Order Requests from client.• Manage the team: Leverage the talent/resources on the team to generate results. Monitor associate performance to ensure that results are achieved in an effective/efficient way. Conduct necessary performance management conversations with associates. Show less

• Clarified Requirements by working with Domain Manager/Benefits Service Manager and Benefits Operation Manager• Provided service specific expertise for Data, Foundation and Systems Analysis to create comprehensive analysis specifications and incorporate recommended updates to analysis based on review. • Cloned activities based on analysis specifications and build strategy for an implementation.• Test Planned and incorporated recommended updates to Test Plan based on review from… Show more • Clarified Requirements by working with Domain Manager/Benefits Service Manager and Benefits Operation Manager• Provided service specific expertise for Data, Foundation and Systems Analysis to create comprehensive analysis specifications and incorporate recommended updates to analysis based on review. • Cloned activities based on analysis specifications and build strategy for an implementation.• Test Planned and incorporated recommended updates to Test Plan based on review from Lead System Analyst, Benefits Service Manager and Benefits Operations Manager.• Had appropriate handoffs with System Configuration Analyst, Lead System Analyst, Benefits Service Manager and Benefits Operations Manager• Coached North America and Offshore System Configuration Analyst on configuration and testing work and defects• Reviewed Analysis and Test Plan documentation updates made by SCA and evaluates the results of the System Configuration Analyst test execution• Coordinated the work of aligned System Configuration Analyst, monitored task completion, and communicated team schedule and status to Construction Manager.• Ensured smooth transition to production; completed all technical documentation updates, completed production simulations and production verifications on all new work within iteration until it is determined to be stable Show less

• Systems Configuration - Configured the system to meet analysis specifications, documented relevant configuration in analysis specifications and fixed any issues identified via test execution• Test Plan Execution - Identified/created test participants, performed pension hand calculations for expected results as applicable, executed test plan and documents results, created issues as needed when actual results don’t meet expected results and updated automated test scripts as needed•… Show more • Systems Configuration - Configured the system to meet analysis specifications, documented relevant configuration in analysis specifications and fixed any issues identified via test execution• Test Plan Execution - Identified/created test participants, performed pension hand calculations for expected results as applicable, executed test plan and documents results, created issues as needed when actual results don’t meet expected results and updated automated test scripts as needed• Issue Resolution and Debugging - Analyzed and debugged issues, including documenting solutions, utilized relevant problem-solving resources as needed and escalated issues when appropriate Show less