• Streamlined the legal disclosure process for the wealth reporting tool by implementing automation, resulting in a reduction of 100 disclosure-related incidents per year and significant cost savings on development.• Transformed the client experience by introducing innovative initiatives, including single sign-on and sample account opening videos, reducing the time required to open a donor-advised fund account by 15 minutes per account.• Spearheaded the discovery of a new threshold… Show more • Streamlined the legal disclosure process for the wealth reporting tool by implementing automation, resulting in a reduction of 100 disclosure-related incidents per year and significant cost savings on development.• Transformed the client experience by introducing innovative initiatives, including single sign-on and sample account opening videos, reducing the time required to open a donor-advised fund account by 15 minutes per account.• Spearheaded the discovery of a new threshold alert feature which has the potential to generate an additional $25,000-$40,000 in revenue per year, per client. Prepared business case for the same and pitched it to the stakeholders to for successful buy-in. Show less

• Drove product development by defining project scope statements for 25+ product enhancements, authoring business requirements, and collaborating with stakeholders and technical teams to achieve implementation targets.• Conducted extensive research and analysis to identify potential risks associated with displaying non-public personal information (NPPI) and developed a new feature to mitigate this risk for over 50 financial institutions.• Conducted market research and competitive… Show more • Drove product development by defining project scope statements for 25+ product enhancements, authoring business requirements, and collaborating with stakeholders and technical teams to achieve implementation targets.• Conducted extensive research and analysis to identify potential risks associated with displaying non-public personal information (NPPI) and developed a new feature to mitigate this risk for over 50 financial institutions.• Conducted market research and competitive analysis to identify emerging trends and opportunities, which guided strategic product decisions and helped shape the product roadmap.• Show less

• Collaborated with stakeholders to identify business needs, define requirements, and develop a feature for a farming information portal which benefited 1000+ farmers within one year of the launch.• Conducted need analysis to identify trends, patterns, and insights for a territory management module to improve the sales crediting business workflows using data warehousing models.• Developed and maintained project documentation, including project plans, status reports, and issue logs.

Engaged in through analysis of functioning of key players in the real estate industry to find the factors that act as a catalyst in driving site visits for real estate brands in Tamil Nadu, India.

• Partnered closely with development teams, end-users, and other stakeholders as production support analyst to ensure smooth operation of marketing applications for a USA based retail client.• Worked on managing network and database support of an e-commerce client with expertise in incident management, problem management and change management.