• Led teams in more than 60 trans-continental flights and managed communications between captains and crew members, ensuring a proper chain of command and smooth flight operations • Being the lead, took on the responsibility of being the primary contact for all health and safety incidents on board. Utilizing extensive knowledge of safety protocols adeptly handled these situations, successfully minimizing their impact• Conducted daily briefings as was responsible for ensuring that all team members are adept and up-to-date with the latest regulations regarding Dangerous Goods and safety protocols. Additionally, ensured strict compliance of the same throughout the flight• Drafted incident reports, gathered supporting documentation, and submitted a summary to the Safety Manager of the Inflight Services department for review. Subsequently, facilitated communication with the safety cell to finalize the report, detailing measures and new procedures aimed at preventing similar incidents in the future• One of the main duties was to conduct inspections of the aircraft interiors before each flight, ensuring that all equipment adhered to the Location of Passenger Accommodations (LOPA) standards. Any deviations found were reported to the engineering department before granting approval for operations• Worked closely with the training team to develop comprehensive training modules. In addition, conducted ab initio training sessions for employees, introducing them to the company's health and safety policies as well as standard operating procedures (SOPs)• Demonstrating a high level of proficiency in MS Office, meticulously prepared and recorded preflight operations in accordance with safety checklists. Also, compiled comprehensive flight reports and ensured their timely submission to the records department following each flight

• Managed a diverse range of onboard responsibilities, attending to the needs of passengers with a keen eye for detail, optimally utilized the limited resources onboard for smooth operations• As new aircrafts were regularly inducted into our fleet, demonstrated agility and adaptability by promptly familiarizing with their features and specifications. Acquired a comprehensive understanding of updated procedures, ensuring seamless integration and adherence to operational protocols