Priya Dhingra Email & Phone Number

Gurugram, Haryana, India

-Verification of the financial activity which is based on the concept of transactions and invoices. -Timely release of the payments of sellers and giving them plans according to their shipments. -Looking into refunds and queries of the seller's account and taking prompt action for the wallet transfer. -Checking the fraudulent activities by sellers on the platform and KYC.-Checking the GST details and helping the sellers claim TDS through the Portal.

Gurugram, Haryana, India

- Addressing customer needs and ensuring they have a good experience.- Responsive in a timely manner.- Understanding customer issues and resolve them in an efficient manner.- Communicating Clearly With the Customer. - Analyzing the situation and problem-solving. - Giving Complaint Resolution. - Co-ordinating with the merchant and delivery partner for queries and sharing the update with the customers. - Managing vendors and helping them improve the quality. - Auditing chats/emails/calls of the associates, sharing feedback with them.- Supervision of new associates in the team.

Gurugram, Haryana, India

* Handling end to end traveller side operations.* Sales strategy and planning to grow destination.* Monitor market competition.* Chaos handling.* Maintaining the utilisation of calls 80%.* Identify traveller looker or booker on call.* Training new joinees in team.* Prioritization of leads on daily basis.* Achieving 100% Target.* Maintaining relationship with vendors.* Performance analysis of agents on monthly basis.* Timely response to customer query.

Bachelor'S Degree, English Language And Literature/Letters, First Division.🥇

Activities and Societies: I Gave my best in my Graduation and it helped me in being so much Creative and understanding the various.

Masters In Tourism, Tourism And Travel Services Management, First Division.🥇

Activities and Societies: I studied Subjects in the Tourism field with some subjects of MBA as well.I was preparing for the UGC NET exam.

Diploma In Tourism, Tourism And Travel Services Management, First Position In Class. 🥇

Activities and Societies: I studied the subjects of Hotel management , Travel management and Tour operators. I find travelling very.

Science, 11Th And 12Th, 86%

Activities and Societies: I had taken up Science because I had scored well in the 10th Board Examination. To be honest I had scored well.

10Th, Cbse, 9.2

Activities and Societies: English : 9 Hindi : 9 Mathematics : 10 Science : 9 Social Science : 9 Sanskrit : 9I respected my teachers.

First To Ninth Class, All Subjects, Top Three Positions In Class.🥇

Activities and Societies: Positive attitude. Good learning power. Good at experimenting. Aesthetic sensibilities. Awareness of rules.