JOB PROFILE Responsible for planning, scheduling, prioritizing and coordinating IMAC (desktop system Install, Move, Add, and Change) activities. Receiving, reviewing, and coordinating client's requests for break/fix resolution, builds, adds, changes, installs, moves, and removes. Represents Desk side and coordinate activities with interdepartmental functions such as Network Services, Maintenance, Server, etc. to ensure that IMAC's are performed.Client questions provide consulting on desktop computing solutions, where appropriate, and play a key role in customer satisfaction for IMAC requests. Understanding of the idiosyncrasies of each unique customer environment, and provide related client feedback to other IGS development and service departments. Responsible for coordinating, planning scheduling and prioritizing IMAC activities, & understanding their customer requirements so that the IMAC activities flow properly.

GCCRedington Gulf is an Authorized Service Provider for World Class IT Brands like HP , ACER , TOSHIBA , IBM , Fujitsu-Siemens , PHILIPS , ASUS & AOC , and operates Services as an Independent Business Unit , With Comprehensive , State of the Art network of Service Centers across the entire Middle East and Africa . JOB PROFILE:Supervising 04 members CRM team which supports the GCC market.Providing technical assistance to the client sales force and its' customers.Recognize sales lead and act upon them.Attend and minute sales meetings and provide administrative support for the sales activities.Provide co-ordination for web site entries in conjunction with Head of Business Operations.To provide administrative support for all sales activities by the production of tenders/proposals and the management of information.Utilize the CRM system to produce sales / opportunity figuresContribute to the integrated use of information across the organizationLiaise with other departments to provide relevant sales / events activity informationEnsure that relevant web site entries are up-to-

VFM Systems is focused on providing solutions is one of the leading and fastest growing Software and Hardware Company, preferred channel partner of HCL (Toshiba Notebook) Mobile computing solutions, address enterprise accounts & sell, implement and support solutions based on products from leading vendors.JOB PROFILE:Preparing Monthly Service Reports. Making service Proposals (Annual Maintenance Contract)Handling queries, Making Quotations and maintaining data.Handling emails and other communications. Coordination of appointments & maintaining appointment calendars.All executive secretarial duties.