Priya Lal Email & Phone Number

• Working with Catholic Charities of Santa Clara County and Bay Area Tutoring Association (BATA) to assist with students on class assignments and projects at various elementary schools
• Aided students to strengthen and support their writing, math, and science skills throughout the year
• Providing guidance and mentorship to low social-economic students in different age groups (K-8) in various areas of education

• Assisted new hire orientation event for Amazon and provided administrative duties such as document verification and event set up
• Provided data entry to update legacy system at SJSU Student Service Center

• Partnered with sales team to acquire accounts through management and coordination of sales activities
• Answered client calls by pre-qualifying and directing them to the advisor to engage in sales process

Fremont

• Tracked and managed customer inquiries through Microsoft Dynamics by reviewing invoices
• Assisted upper management with various projects by analyzing customer data in Microsoft Excel
• Maintained customer account information database including canceling and updating customer

• Provided excellent customer service and having an essential role in finding the correct solutions for all individual clients
• Accurately handled large amounts of cash (approximately $100K) while processing customer transactions within established guidelines and banking policies
• Played an essential role in finding the right solutions for customers by offering them the right products and services and referring them to a personal banker