Priya Rajpal Email and Phone Number

➢ Nearly 10 years of international BPO experience; worked with major Indian IT companies namely Wipro & TCS; managed Fortune 500 clients – Dell, British Telecom, HP, EDF Energy and measurable achievements in Global Operations Management (Customer Service & Technical Support).➢ A go getter leader who gets things done. Extensive experience in managing small and mid size teams; conducting independent appraisals, thorough understanding of balanced score card approach; experience in training and mentoring.➢ With strong exposure to business units in Start-up/ Growth & Maturity phase, I have developed deep skills in Client Engagement, Customer Satisfaction Enhancement, Front End Supervision, Team Building and Training and Service Delivery which have helped in contributing to both organizational and personal goals.Email: preeyarajpal@gmail.com