As a Junior Delivery Manager, my role involves supporting the Operations Delivery Lead in various tasks related to project coordination and management. Tasks include:- Task tracking- Project planning- Creating customer facing documentation- Risk management- Managing resources- Meeting coordination

To help implement and organise works of the vision based patient monitoring and management systems in many care homes, prisons cells, custody suites and mental health hospitals around the UK, Europe and the USA. In my role at Oxehealth, I undertake the follow:- Coordinating the process from the site survey all the the way through to making the system live for the customer.- Creating and implementing new processes and procedures within the Operations Delivery team.- Being the front line supporter for our third party customer service team. - Coordinating and communicating between multiple stakeholders, including mental health nurses, prison officers, care home staff and project managers. - To communicate directly with customers and contractors to provide updates on progress throughout the installation works through weekly meetings. - Coordinate installation logistics, including hardware deliveries, engineer availability, security clearances and travel arrangements.

- Support the planning and scheduling of new installations, and help to monitor progress once they are underway.- Support the team in drafting customer-facing documents, including site survey documents and installation plans.- Coordinate installation logistics, including hardware deliveries, engineer availability, security clearances and travel arrangements.- Communicate directly with customers and contractors to provide updates on progress throughout the installation.- Responding to operational issues and customer service issues.- Helping to keep everything running smoothly and on track!

Taking on the responsibility of 12 clients who have previously been homeless. Helping them with housing needs such as setting up benefits. Assisting them on engaging with correct services to help them to improve financial situations and sustain an independent tenancy.

- Sales preparation- Cash counting - Measuring feet and shoe fittings- One to one service - Visual merchandising - Upselling - Restock and replacement of products- Running stock room

- Skincare consultations- Hair care consultations- Upselling- Restocking products- Meeting daily targets of transactions- Cash counting

- Morning delivery - Tills- Customer service desk- Restocking products- Sale guns- Cash counting - Bakery baking