Priya Sethi Email and Phone Number
Priya Sethi work email
- Valid
Priya Sethi personal email
Proven leader with over 12 years in business operations, customer service, and marketing in fast-paced companies with a focus in business process outsourcing and hospitality industries. Excellent at building and sustaining relationships to foster growth and delivering superior customer experience. Extremely personable with exceptional communication skillsWell versed with international cultures and norms having lived and worked in the UK and the USA.
Mtc Ecom Pvt. Ltd.
View- Website:
- prettysecrets.com
- Employees:
- 35
-
Centre HeadAll For Kids Sep 2014 - PresentMumbai, Maharashtra, India
-
Customer Service ManagerMtc Ecom Pvt. Ltd. Oct 2013 - PresentMumbai Area, India
-
Customer Service ManagerStepout Jan 2012 - PresentMumbai Area, India•Part of the executive team reporting directly to the coo for the company•Built a customer service organization from the ground-up implementing lean processes and enabled by technology•Managed a team of over 4 customer service professionals delivering a high volume of customer service requests•Delivered superior customer experience by implementing a culture of quality and customer service -
Quality Assurance + Centre HeadAll For Kids Speech Drama Elocution Program Sep 2014 - Mar 2020Santacruz West MumbaiResponsible for centres Pan India. Coordinating with school principals and ensuring the classes are running smoothly. Quality Check, resolving refund cases, interacting with parents and teachers.
-
Marketing Executive And Loyalty Program CoordinatorTlc Relationship Management P Ltd Jan 2009 - Nov 2009Mumbai•Woked as a club coordinator for Leela Kempinski & Courtyard Marriott Hotel•Established a program to generate leads to drive the membership growth in the Lifestyle loyalty program•Gained a comprehensive knowledge of Leela’s products and services to enable cross-selling•Maintained the brand by delivering consistent positive customer experience, adhering to the Corporate Code of Conduct -
Trainer, Soft Skills TrainerWns Global Services Jan 2006 - Mar 2008Mumbai Area, India•Gained thorough knowledge of the business processes at a large global financial services client by undergoing 3 months of rigorous training in the US•Delivered process training over 150 WNS customer service employees in Mumbai enabling them to perform the client business functions•Designed and delivered training using multiple channels such as formal classroom courses, ad-hoc workshops, live process demonstrations, one to one desk side training, formal presentations, floor walking and delivery of courses tailored specifically to various Customer Service roles. -
Senior Customer Service AssociateIcici Onesource Feb 2004 - Jan 2006Mumbai Area, India•Focusing on the financial process in the UK operations, provided specialized customer service on more complex matters and escalations passed on my other customer service representatives•Responsible for recruiting and training staff to maintain a higher standard of customer service•Developed process improvements to streamline across multiple functional areas driving increased efficiency and higher degree of customer satisfaction
Priya Sethi Skills
Priya Sethi Education Details
-
Commerce
Frequently Asked Questions about Priya Sethi
What company does Priya Sethi work for?
Priya Sethi works for Mtc Ecom Pvt. Ltd.
What is Priya Sethi's role at the current company?
Priya Sethi's current role is Business Development.
What is Priya Sethi's email address?
Priya Sethi's email address is di****@****o.co.in
What schools did Priya Sethi attend?
Priya Sethi attended Mumbai University.
What skills is Priya Sethi known for?
Priya Sethi has skills like Training, Management, Customer Service, Employee Training, Team Management, Customer Satisfaction, Business Development, Sales, Marketing Strategy, Team Building, Recruiting, Customer Retention.
Who are Priya Sethi's colleagues?
Priya Sethi's colleagues are Rinky Gulati, Anjali Poojary, Deelip Kumar Saboo, Shifali Sharma, Tejashree Ahire, Krisha Avlani, Rashmi Ubhe.
Not the Priya Sethi you were looking for?
-
Priya Sethi
Brd Creation , Management Of Reports , Audit And Documentation, Gst Reconciliation, Payment Processing, Innovation To Make Portal Smooth , Documentation, Customer Grievance Management, UnderwritingDelhi, India -
-
Priya Sethi
Faridabad -
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial