Priya Singh Email & Phone Number

A versatile and dedicated Customer Service professionalwith more than 2.5 years of experience in customerrelationship management, query resolution, incidentmanagement, records maintenance, reporting, & documentation, etc. Currently associated withDyninno, India I hold the position of Travel Sales Consultant. My responsibilities include selling flight tickets to customers, all over the world, through calls & emails to provide them with the best and most affordable Flight bookingsI possess strong hands-on experience in coordinating withmultiple teams & departments to track customer issues andfinding innovative solutions to address their problems. I amconversant with the entire process to address queries &resolve issues immediately while adhering to the companypolicies & procedures. I am also skilled at auditing,performing various analyses, and reviewing reports tounderstand the current situation of the company and designan action plan to tackle the problem areas. I am technicallycompetent with various tools like GDS like Amadeus, Apollo, and additional MicrosoftOffice to curate extensive reports. Also skilful incommunication and interpersonal skills which help inunderstanding several issues faced by customers andaddressing them to tackle the challenges & increasecustomer satisfaction levels.

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  Iimt Group Of Colleges

  8.44 Cgpa