• Extensive experience in administration, Customer Service and IT support• Strong knowledge in database• Maintain Database Integrity• Proven ability to handle fast-paced work environments• Active Participation in team meetings• Proficient in Microsoft Office Applications, such as Excel, Word, Outlook and PowerPoint • Strong ability to work in a team and provide results • Demonstrated ability to use organisational skills to ensure deadlines were met. • Strong organisational skills developed through my role as Test Analyst • Using good communication skills and phone manner, effectively liaising with clients to solve complex problems• Ability to adapt to different departments