Graduate Information Systems student at University College Dublin. Motivated to build a career in software engineering with a strong foundation in computer science and a passion for coding. Qualified in Python, Javascript, HTML5 and CSS. Enthusiastic about continuous learning and a valuable team player with exceptional communication skills.
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System AdminFidelity InvestmentsDublin, Ie
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Technical Support EngineerNuacom May 2021 - Present -
Technical Support EngineerIp Telecom Oct 2020 - Mar 2021Ireland -
Voip EngineerTata Consultancy Services Aug 2015 - Jul 2019Bengaluru Area, India• IT IS: Planning, Designing, Implementing & Supporting Contact Center Solution• Designing solutions as per client requirements which includes configuration of Agents, ICM Scripts, Skill Groups, Agent Desk Settings, Recording IVR and CCX Scripting. • Integration of Cisco Unity Connection with the UCCE / Office CUCM. • Responsible for Testing, Deployment, Managing & providing support for all the UCCE components.• Provided various Voice Solutions to TCS-Clients based on… Show more • IT IS: Planning, Designing, Implementing & Supporting Contact Center Solution• Designing solutions as per client requirements which includes configuration of Agents, ICM Scripts, Skill Groups, Agent Desk Settings, Recording IVR and CCX Scripting. • Integration of Cisco Unity Connection with the UCCE / Office CUCM. • Responsible for Testing, Deployment, Managing & providing support for all the UCCE components.• Provided various Voice Solutions to TCS-Clients based on requirements.• Hands on Experience in Configuring & Troubleshooting SCCP, MGCP, SIP endpoints.• Well versed in configuring & troubleshooting T1 PRI, E1 PRI• Hands on Experience in Configuring & Troubleshooting Cisco IP Phones.• Implementation & Management of Class of Control, Translation Pattern, End User Management Show less
Priyadarshini Ravishankar Skills
Priyadarshini Ravishankar Education Details
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Management Information Systems, General -
Computer Science
Frequently Asked Questions about Priyadarshini Ravishankar
What company does Priyadarshini Ravishankar work for?
Priyadarshini Ravishankar works for Fidelity Investments
What is Priyadarshini Ravishankar's role at the current company?
Priyadarshini Ravishankar's current role is System Admin.
What schools did Priyadarshini Ravishankar attend?
Priyadarshini Ravishankar attended University College Dublin, Vidya Vikas First Grade College, Bannur Road Mysore.
What skills is Priyadarshini Ravishankar known for?
Priyadarshini Ravishankar has skills like R, Windows Server, Infrastructure, Cisco Call Manager, Windows, User Experience, Troubleshooting, Telecommunications, Vendor Management, Cisco Certified, Visio, Cisco Voip.
Who are Priyadarshini Ravishankar's colleagues?
Priyadarshini Ravishankar's colleagues are Steve Robinson, Obuliraj Dhanakotti, Jorge Rodrigues, Brian Bolger, Logeshwaran Vidhyasagar, Devendra Singh, Aditya Natekar.
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Priyadarshini Ravishankar
Bengaluru
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