Priyadharshini Murthy Email & Phone Number

Cyberjaya, MY

Federal Territory Of Kuala Lumpur, Malaysia

1) Configure and maintain Cisco IP Phones for Ria Stores and Offices APAC. Create account and maintain Cisco Webex. 2) Create, restructure and plan flow for Ria's TollFree and DID via Webex Control Center which is used by users to connect to the respective department. Checking and configuration in Oracle SBC (e-sbc).3) Designing and documentation of Calls.

Malaysia

1) To monitor and troubleshoot VSAT link issues faced by vessels via Ticket, Whatsapp, Skype, Phone Call and E-mails. Need to log into router and switched as well for this purpose2) To keep links to be Online and add needed configurations into the modem for this purpose ( optimum power config, add extra needed beams on the vessel location etc). 3) To add.

Malaysia

1) Troubleshoot and escalate received incident report/ ticket using VSAT and networking knowledge which received via email, phone calls/whatsapp and proactive monitoring.2) Assist on-site FE remotely3) Monitor outbound carriers of TDMA and SCPC (offshore) sites.4) Troubleshoot/ assist customers to resolve their issues via phone calls.5) Work based on SLA.

Cyberjaya, Malaysia

Cyberjaya, Malaysia