Effectively leads workgroups and serves as a technical expert. Actively participates in cross-pod leadership teams, overseeing service provider Business Analysts embedded in various teams. Dedicated to driving discussions and aligning requirements across multiple functions and pillars. Meticulously reviews cross-pod designs, quality assurance plans, deployment strategies, and community training initiatives. Provides robust support to Global Technology Architecture and development teams in clarifying functional requirements and designs during the solution development process.

• Develop relationships with business partners and technical teams to preserve functional knowledge and the context of data and metrics• Execute Low-level end-to-end Mapping and Data Flow Diagram Capture.• Constructed Data Pipelines and ensured Data Governance compliance• Collecting requirements, managing JIRA for incremental program planning, and creating epics and user stories.• Collaborated with development managers to translate business requirements into functional and non-functional requirements.• Participated in UAT and updated changes to specifications and requirements. Users' Business Requirements were collected using Enterprise Architect and Visio for documentation.• Convert business requirements into functional requirements, create Functional Requirement Document, manage and maintain requirements.• Conduct interviews with business users, generate requirements documents and test plans, and coordinate user acceptance testing.• Develop diverse UML diagrams, including Activity Diagrams/State Diagrams and Class Diagram Documents, and maintenance requirements in MS VISIO.• Define terms, perform stakeholder analysis, elicit business requirements, model business processes, and facilitate JAD sessions.

Orchestrate the analysis and synthesis of available business intelligence data from more than 26 research articles to provide valuable insights and recommendations for process improvement.● Completed the translation of research findings and recommendations into more than 10 tangible deliverables.● Developed a new pattern detection model using SAS, Advanced Excel, and Python.● Credited with organizing the first-ever virtual Annual Conference of the Northeast Conference on Public Administration, which featured more than 45 resource speakers, and garnered over 1,000 participants

• Developed and maintained effective Websites/Web-Apps:(http://its.ppinfotech.com)• Designed Issue Tracking Software to assist in the recording of incoming support cases from beginning to end. It keeps track of a case's progress and sends updates anytime something changes on a ticket, resulting in a 67 percent increase in ticket solving efficiency.• Utilized a variety of technologies, including Fminer, Octoparse, and others, to extract and analyze data generated by online user behavior.• Tableau dashboard and Power BI were utilized to present findings using data visuals increasing efficiency by 86%..• Providing solutions with measurable outcomes and sharing insights through prediction models that are 85 percent accurate or better.

Working as Product Owner of enterprise-wide reporting in an Agile/Scrumdevelopment methodology.• Convert business requirements into functional requirements, createFunctional Requirement Document, manage and maintained requirements.• Interview business users, generate requirement documents, test plans andcoordinate UAT.• Create various UML diagrams Activity Diagrams/State Diagrams and ClassDiagram Document and maintain requirements in MS VISIO.• Define terms, conduct stakeholder analysis, elicit business needs, conductbusiness process modeling, and facilitated JAD sessions.• Develop dash boards with rich Graphic visualizations, Drill Down and Dropdown menu options, parameterized using Tableau.• Lead functional tests and communicate defects and possible enhancementsutilizing Jira to the developer.