- Develop and maintain property profiles.- Advertise vacant properties and conduct viewings for prospective tenants.- Review tenancy applications, conduct credit history, background and reference checks for prospective tenants (tenant screening).- Complete tenancy agreements, bond lodgement forms, and tenancy documentation with tenants.- Complete entry, routine, and exit inspections on properties and provide inspection reports. - Arrange property maintenance and repairs to be completed using approved contractors. - Collect rents and tenancy bond payments.- Distribute rents to owners in accordance with contract terms.- Manage tenancy bond lodgements and refunds.- Maintain financial records for owners, properties & tenants.- Monitor and manage rent arrears.- Investigate and resolve tenancy complaints and non-compliance issues.- Contribute to the development and implementation of business plans, marketing plans, policies, and procedures for the agency.

Job Objective: To manage daily operations of Airbnb, short, and long-term property management. Managing two different portfolios within the company and directly reporting to the Director. Key duties-The Stay Hub Limited:• Prepare for, schedule the housekeeping, maintenance operation, storage facility stock control and management.• Scheduling property inspections, addressing the maintenance issues.• Assist in marketing and provide support to owners, guests, and tenants.• Accounting duties such as reconciliation, expenses tracking, invoicing, processing payments, rent and payments receivables, bank deposits, etc. on Xero.• Manage repair records and handles necessary invoicing to third party companies.• Ensure compliance with HUD, TCAC, or other regulations.• Assist in the online and physical setup of properties.• Handling the guest enquires for the short rent stay and complaints and try to resolve them.Enrich Property Management Limited:• Managing in day to day activities such as re-renting the property, organizing viewing, taking call inquiries, and other general tasks. • Advertising the property for the long rental, processing the tenancy applications.• Preparing management authorities, tenancy agreements, rent appraisal, and arranging maintenance jobs with contractors.• Scheduling inspections, resolving landlords’ queries and email responding.• Log all the records in the Palace (PM System) as well as bank reconciliation and accounts receivable on daily basis. • Follow-up on rental arrears and issue arrear notice to the tenants.

Assisted and administer around 70 residential properties as well as responsible for managing property viewings, executing leases, and managing property maintenance, reviewing leases and contracts with tenants, replying to tenants inquiries in person, or by phone or email. Experienced working with Directors, Office Managers, Property Manager, and team members.Tasks included:- Greet prospective tenants introduce them to the types of units available and the property’s amenities- Execute leases with new and returning tenants to ensure all parties understand the terms and conditions of the contract.- Respond to tenant's and landlord's queries and complaints in a timely manner.- Contact tenants to collect overdue rent or to discuss other issues that require immediate attention- Manage the maintenance and custodial staff at the property- Schedule and oversee maintenance calls to apartment units- Overseeing day to day activities for residential property management.- Establish rapport with tenants so they always feel valued and appreciate.Project on hand: Insulation for all the residential properties and ensure that the portfolio properties are as per the standards of new regulations set out by the Residential Tenancies Act.

Assisting and overseeing residential properties more that 85 properties, Car-parks and Building Management within the Group by dealing with landlords, tenants, suppliers, clients, Body Corp orates, contractors. Also Assisting in the Commercial cleaning Management with team.Tasks includes:- leasing the properties, marketing properties to get the valued outcome for the assets.- Responsible for accounts payable and receivables, month-ends, bank reconciliations and trusts.- Managed Airbnb management for short term in the group.- day to day operations of the property management.- Assisted in commercial cleaning by helping in arranging the schedule for the cleans as well as preparing the invoices for them.- Focused on improving the relationships between landlords and tenants.- Assisted in Project for changing furniture and renovating the apartments to add value to asset.

Developing innovative analytical solutions that meet clients’ requirements by monitoring customer behavior and analyzing data for segmentation and understanding why and how people respond to content on different media channels and to end clients.- Responded to client requests and inquiries.- Handle various categories and be responsible for analyzing, coding, and data entry for various products and providing accurate work to the clients.- Assisted important corporate projects, Adhoc requests from clients and completed them within tight time phrases.- Experience working with senior management, professional peers, and subjects matters experts.Attended Initial Learning Program organized by Tata Consultancy Services for 1 month.- Participated in constructing a comprehensive case study in Tata Consultancy Services by using six sigma methodologies.