• Interacted with various business user groups for gathering the requirements for CRM implementation for end to end from contact to opportunity and custom apps• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.• Developed code to meet design specifications using Apex Class, batch class, schedulable class and queueable class.• Created Objects, fields, page layouts, validation rules, workflow rules, process builders, visual flows and triggers.• Migrating to flows from process builders.• Modified and Implemented Approval processes and created Approval steps, which used Email Alerts, Field Updates, Related Tasks, Time - based Triggered Tasks to implement Business logic.• Built new Communities on complete LWC (Lightning Web Components) Framework• Responsible for all activities for data migration from data mapping to activities related to configuring Data Loader, uploading data in CSV files.s• Deployed Code from Sandbox to Production using gearset.• Worked on Marketing Cloud to setup Welcome Journey Emails for the community users.• Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support.

• Interacted with various business user groups for gathering the requirements for CRM implementation for end to end from contact to opportunity.• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.• Modified Lead & Opportunity by customizing various stages to help prospect• Created workflow rules and defined related tasks, email alerts, in-app notification and field updates.• Created page layouts to organize fields, custom links, related lists, and other components on record pages.• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects.• Used field level security along with page layouts to manage access to certain fields.• Effectively used Custom Metadata Component to map SObject fields to avoid code editing.• Build Lightning Components and Lightning Web Components using Java, JavaScript• Developed code to meet design specifications using Apex Class, batch class, schedulable class and queueable class.• Created Objects, fields, page layouts, validation rules, workflow rules, process builders, visual flows and triggers.• Experience in integration of AppExchange application with Salesforce.• Configured and deployed Salesforce Dialer , Salesforce Inbox , High Velocity Sales• Deployed Code from Sandbox to Production using Change Sets.• Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support.

• Developed Customer Community for different operating companies.• Working on Communities to support 200,000 plus Community users, Building Lightning components for communities for Job Search, Refer A Friend, My Profile searches.• Designed and developed centralized code to control each and every component in communities to use effectively when creating community to new operating company.• Worked on Marketing Cloud to setup Welcome Journey Emails for the community users.• Created a custom login flow to marketing automation team to send branded emails from outside Salesforce.• Provided candidate information in a HTML format to external system using SOAP API.• Consolidated entire Process Builder into one process builder per SObject.• Created Objects, fields, page layouts, validation rules, workflow rules, process builders, visual flows, triggers and apex class.• Created complex Batch classes to update work history in system.• Effectively used Custom Metadata Component to map SObject fields to avoid code editing.• Designed and created Data Categories in salesforce.• Built new Communities on complete LWC (Lightning Web Components) Framework.• Build Integration Strategies between RWS and Search Team with Salesforce in the organization.• Worked with Devops team using Copado during deployments.• Developed elegant code to meet design specifications using Apex, Visual Force and Lightning.

• Administrator and Developer in the organization.• Involved in identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects, and reports, apex code) to meet business requirements.• Interacted with various business user groups for gathering the requirements for CRM implementation.• Analyzed and implemented the Security model (Object level, Field level and Record level) using Profiles, Roles and Sharing Model (Organizational-wide defaults & Sharing rules) settings.• Managing Users, Public Groups, Profiles and Role Hierarchies within the Salesforce CRM.• Maintaining the Sandboxes (also includes Sandbox Refresh) required for Testing, deploying code to Production.• Customized dashboards to provide daily forecasts and track opportunities, deal registrations and customer engagement.• Created workflow rules and defined related tasks, email alerts, and field updates.• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.• Customized Reports to track usage for productivity and performance of our sales teams.• Modified and Implemented Approval processes and created Approval steps, which used Email Alerts, Field Updates, Related Tasks, Time - based Triggered Tasks to implement Business logic.• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects.• Involved in developing Visual Force Pages, Controllers, Triggers, Custom Objects and UI Testing& Test Coverage.• Used field level security along with page layouts to manage access to certain fields.• Worked on Setting up the business user access so they can login to Salesforce using SSO (Single Sign On).• Performed IDE, Change sets and ANT script deployment as needed and validated the components before deployment to ensure a smooth process.• Deployed Code from Sandbox to Production using Change Sets.

• Performed the role of Salesforce.com Administrator and Developer.• Interacted with various business user groups for gathering the requirements for CRM implementation.• Implemented the Web-to-Lead functionality for the Marketing Campaigns.• Implemented Email Marketing, Mobile Marketing and Web Marketing.• On Marketing Cloud Personalized and automated email, mobile, and web journeys for every customer at scale.• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.• Experience in integration of AppExchange application with Salesforce.• Developed assignment rules to automatically redirect leads to Salesforce and assign leads to different users and queues according to the requirements.• Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.• Modified Opportunity and Pipeline by customizing various stages to help prospect better and enabled forecasting.• Created multiple Approval processes using Workflows to approve, reject.• Installed and deployed Organization View, a Force.com AppExchange tool that allows users to create visual org charts and update them in Sales force CRM using drag-and-drop functionality.• Customized dashboards to provide daily forecasts and track opportunities, deal registrations and customer engagement.• Customized Reports to track usage for productivity and performance of business centers and their sales teams.• Supported end users and helped them in getting used to the application, generated reports and saved them for further access to the users.

• Involved in designing the application in various design patterns.• Developed user interfaces (UI) of the application using HTML, CSS and JavaScript.• Developed the application using Hibernate, HTML, and JavaScript.• The data exchange was done using XML.• Wrote stored procedures and functions on Oracle.• Used AJAX for the development of the application.