Awards won:- The highest professional award called Impact award - Service Delivery excellence award-> Agile methodology for strategy development and transformation of Digital services delivery-> Understand and analyze market trends and perform scenario modeling for Digital Transformation of Services Delivery including Cloudification, Automation and Analytics based Decision making-> Carry out situational analysis of service delivery and understand key strengths and weaknesses-> Understand key forces (customers, competitors, alternatives, vendors etc.) impacting organization’s competitiveness-> Contribute to services strategy definition and execution-> Define key strategic questions and OKRs for monitoring strategy execution-> Collect and analyze competitive insights-> Use data driven analytics to forecast market, delivery costs, delivery margins and competence needs to drive successful service delivery-> Drive transformation as part of strategy execution

Analytics for optimization of Field Service Operations- Project manager and Line manager of a small sized team- Project management on Agile methodology - Collect and manage the data regarding trouble tickets and solutions for field service operations from network management team- Analytics on time taken to resolve tickets and SLAs violated to reduce the time taken for ticket resolution- Analytics to automate solution depending on historical trouble tickets and solutions provided- Analytics of field engineer efficiency, skill management and dispatches- Automate dispatch of engineers, proactive suggestion of solutions and proactive monitoring before trouble occurs (e.g. site going down for a known reason)Analytics for optimization of App performance- Project manager and Line manager of a small sized team. Project management on Agile methodology - Collect and manage the data regarding app performance including YouTube, Google, Facebook, and a few background applications like email- Analytics on Downlink/Uplink speeds, network latency and video freeze instances- Comparison with offered, expected, and realized network and app performance- Weekly reporting to Telecom operator network optimization team- Use of R,Tableau and Power point for analytics and reporting purposesMargin and Business Assurance Consulting and Presales- Line manager of a mid-sized team (20 to 50)- Project management of a small sized team - Conduct financial risk analysis, fraud management and revenue assurance maturity assessments- Identify potential frauds and excess cost overruns- Detect various frauds including bypass, SIM frauds, dealer commissioning fraud, recharging fraud, and internal fraud- Detect various revenue leakages including leakage in usage flow, in subscriber activation, in billing and charging - Calculate potential revenue and cost leakages and identify EBITA impact targets

Margin and Business Assurance Consulting and Presales- Project management of a small sized team - Conduct financial risk analysis, fraud management and revenue assurance maturity assessments- Identify potential frauds and excess cost overruns- Detect various frauds including bypass, SIM frauds, dealer commissioning fraud, recharging fraud, and internal fraud- Detect various revenue leakages including leakage in usage flow, in subscriber activation, in billing and charging - Calculate potential revenue and cost leakages and identify EBITA impact targetsIT Operations- Project Manager and Line manager of a small-sized team (8 to 10)- Integrate and implement COTS products in customer environment- Operate and manage daily run of implemented product- Analyze detected trouble cases and identify/prepare blacklist of cases- Measure and monitor valid error records and quantify them for financial analysis- Provide reports and estimations of revenue/cost recovery- Provide solutions for fixing the issues and preventing it in future

Project Management and Business DevelopmentProject lead for a team of 5 membersOSS/BSS exposure of 2G, 2.5G and 3G technologiesBusiness Analyst and consultant for various telecommunication operatorsCommunication and co-ordination of project activities with customerProficient in Oracle, Business Intelligence tools and Linux/UnixQuality management (TCS iQMS)Implementation and post implementation support"Star of the Month" - Performance excellence award Appreciation from the manager at the leading Indian telecommunication operator