• Leading and managing a team of recruiters to achieve the company's hiring goals.• Developing and implementing recruitment strategies and processes to attract top talent.• Building relationships with hiring managers to understand their hiring needs and requirements.• Source, screen, and interview potential candidates.• Negotiate salaries, benefits, and other terms of employment.• Maintaining a strong candidate pipeline through ongoing sourcing efforts.• Ensure a positive candidate experience throughout the recruitment process.• Mentoring and coaching team members to improve their recruitment skills.• Monitoring and analysing recruitment metrics to measure the effectiveness of recruitment efforts.• Continuously improving recruitment processes to increase efficiency and effectiveness.

• Maintaining and developing pipeline of eligible candidates for future open positions.• Sourcing the candidates from various sources like job portals, Database references etc.• Submit qualified candidates to open job requirements.• Maintained customer relationships.• Performing pre-screening calls to analyse applicants abilities. • Maintaining enthusiasm at a fast-paced environment • Maintaining and developing pipeline of eligible candidates for future open positions.

• Maintaining and developing pipeline of eligible candidates for future open positions.• Sourcing the candidates from various sources like job portals, Database references etc.• Submit qualified candidates to open job requirements.• Maintained customer relationships.• Performing pre-screening calls to analyze applicants' abilities. • Maintaining enthusiasm at a fast-paced environment

• Marketing for the new client base in USA for the Company.• Focusing on current sales & existing customers as well• Learned to generate sales in US market.• Handled outbound & inbound calls.• Use to handle 70-80 calls every day.• Maintained customer relationships.• Understood and pitched various products the company carried.• Maintained enthusiasm at a fast-paced environment.

• Communicate with the clients regarding the structural work area quality and the parameters we need to follow.• Preparing the detailed report of the inventory that includes the products purchased there quantity, quality and the parameters covered as per NACE.• Maintaining the datasheet for the labour and staff including their attendance advances and salary.• Last was to clear the work and get it quality checked by the inspector whether all the requirements are fulfilled or not.

• Answered customer telephone calls promptly to avoid on-hold wait times.• Updated account information to maintain customer records.• Responded to customer requests for products, services, and company information.• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Provided primary customer support to internal and external customers.• Offered advice and assistance to customers, paying attention to special needs or wants.• Answered constant flow of customer calls with minimal wait times.• Tracked customer service cases and updated service software with customer information.• Handled customer inquiries and suggestions courteously and professionally.• Utilized customer service software to manage interactions and track customer satisfaction.• Clarified customer issues and determined root cause of problems to resolve product or service complaints.• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.• Analysed customer service trends to discover areas of opportunity and provide feedback to management.• Developed customer service policies and procedures to meet and exceed industry service standards.• Participated in team meetings and training sessions to stay informed about product updates and changes.• Processed customer service orders promptly to increase customer satisfaction.• Implemented and developed customer service training processes.• Trained staff on operating procedures and company services.• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Provide technical assistance and support to end-users.Troubleshoot and resolve hardware and software issues.Install and configure computer systems and software.Maintain accurate records of technical issues and solutions.Provide technical assistance and support to end-users.Troubleshoot and resolve hardware and software issues.Install and configure computer systems and software.Maintain accurate records of technical issues and solutions.Provide technical assistance and support to end-users.Troubleshoot and resolve hardware and software issues.Install and configure computer systems and software.Maintain accurate records of technical issues and solutions.

• Responsible for conceptualizing and planning events, setting goals, and creating timelines and budgets.• Handled various logistical aspects, including venue selection, transportation, vendor coordination, and equipment arrangements.• Collaborate with marketing teams to develop promotional strategies and use multiple channels to spread awareness about the event.• Recruited and managed a team of volunteers or student staff members to support event operations and ensure smooth coordination.• After the event, worked on assess its success, gather feedback, and prepare reports for future event enhancements.

• Provided academic support to students by helping them understand and navigate their course material. Assist with clarifying concepts, providing explanations, and offering additional resources to enhance learning.• Provide one-on-one guidance tailored to the specific needs and goals of each student. • And personalized strategies and advice to improve study skills, time management, and organization.Track and monitor the progress of students, identifying areas of strengths and weaknesses