Priyank Patel

Priyank Patel Email and Phone Number

Senior Tech Support Specialist | Expert in Troubleshooting & Customer Service @ BIT Solution
Priyank Patel's Location
Dollard-des-Ormeaux, Quebec, Canada, Canada
About Priyank Patel

Proven IT support technician skilled in customer service and ticketing systems. Possesses a 5-year thorough knowledge in configurations, various software applications, and hardware systems. Including experience in account management, client support, organization, and teambuilding. With strong analytical skills with proficiency in problem solving to deliver positive results

Priyank Patel's Current Company Details
BIT Solution

Bit Solution

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Senior Tech Support Specialist | Expert in Troubleshooting & Customer Service
Priyank Patel Work Experience Details
  • Bit Solution
    Senior Technical Specialist
    Bit Solution Mar 2024 - Present
    Brampton, Ontario, Canada
    Technical Proficiency: Proficient in Windows, macOS, and Linux operating systems, as well as a range of software applications (e.g., Microsoft Office, CRM systems).Troubleshooting Expertise: Adept at diagnosing problems quickly and efficiently, utilizing strong analytical skills to identify root causes and implement effective solutions.Customer Service Excellence: Committed to providing empathetic and clear communication, ensuring that users feel supported and informed throughout the resolution process.Documentation and Training: Experienced in creating user manuals and training materials, aimed at empowering users and improving onboarding processes.Remote Support Tools: Skilled in using remote desktop applications and ticketing systems (e.g., TeamViewer, Zendesk) to deliver prompt and effective support.
  • 7-Eleven
    Sales Associate
    7-Eleven Sep 2021 - Nov 2023
    Ontario, Canada
  • Enovadata
    Information Technology Support Manager
    Enovadata Jul 2016 - Jul 2021
    Valsad, Gujarat, India
    IT Support/Client Support Specialist

Priyank Patel Education Details

Frequently Asked Questions about Priyank Patel

What company does Priyank Patel work for?

Priyank Patel works for Bit Solution

What is Priyank Patel's role at the current company?

Priyank Patel's current role is Senior Tech Support Specialist | Expert in Troubleshooting & Customer Service.

What schools did Priyank Patel attend?

Priyank Patel attended Algoma University, Veer Narmad South Gujarat University, Surat, Algoma University.

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