13+ yrs of experience in Technology Consulting and Business Solutions Advisory sprawling in large Digital Transformation initiatives solving complex business challenges enabling clients with enhanced operational efficiency, significant reduction in costs combined with elated customer service -harnessing the power of disruptive technologies in AI/ML, Gen AI, RPA, Lean and Change Management.My leadership extends beyond delivery to pioneering RPA accelerator ideas, incorporating chatbots, NLP, and computer vision tailored to various industries & businesses in my past roles. These initiatives resulted in a 25% year-over-year increase in sales and a 50% boost in customer engagement. The creation of a "Self-Service Analytics" unit, which halved internal costs, exemplifies my ability to drive cost-effective innovation. My commitment to excellence is further underscored by a recent certification in Generative AI, complementing my expertise in intelligent automation and strategic business development. Proven expertise and leadership in qualitative Delivery Assurance, successful Solutions & Architecture, Pre-Sales & Business Analysis designing innovative solutions in Banking, Telecom, Hospitality and Finance translating into increased growth portfolio and business opportunities via thoughtfully crafted GTM strategies. With a strong foundation in project management, I ensure quality outcomes are delivered within strict timelines and budgets and also operational excellence augmenting expertise in identifying new business opportunities, envisioning and orchestrating digital transformation roadmaps, bridging the gap of communication between IT and Operations via cross-functional collaboration and requirements understanding. Exposure to building scalable Gen AI solutions using LLM frameworks, Vector Databases and RAG Chat Agents via Cloud deployment services - I am also PMP certified and Six Sigma green belt holder with experience in working with Global Organizations like EY & Deloitte (Big 4s), ZS, Capgemini Tech and Ericsson. I am passionate about exploring ideas on disruptive technologies and creating value and impact for businesses and society
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Priyanka ..'s current role is Senior Leader in Digital Transformation & Artificial Intelligence | transforming data, strategy & operations via RPA, Data Science, Business Process Re-Engineering, Intelligent Automation & Change Management.
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Priyanka .
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